Security Officer I

at  St Jude Childrens Research Hospital

Assists employees by responding to inquiries and resolving issues or complaints regarding issuance of personnel badges and hangtags. Provides excellent customer service and may provide patrol duties as needed.

MINIMUM EDUCATION AND/OR TRAINING:

• High school diploma/GED required

MINIMUM EXPERIENCE:

• 6 months prior experience in a security program, police organization, military branch, or conflict counseling is required. Experience in data entry and working in emergency situations and fast pace stressful environment.

PHYSICAL DEMANDS AND WORKING CONDITIONS:

• Successfully complete a physical/health screening examination by Occupational Health, which includes a drug screening; successfully meet and maintain Campus Safety and Security physical requirements.
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Physical demands are in excess of those for sedentary work and officers must be able to remain on feet for extended periods of time, as well as stoop, kneel, crouch, lift, carry, push, pull, climb, balance, walk, and run. Run moderate distances and/or go up and /or down flights of steps; read, interpret, and understand St. Jude Children’s policies and procedures.
• The employee must frequently lift and/or move up to 50 pounds.
• Specific vision abilities required by this job include close vision, depth perception, and ability to adjust focus.
• Must maintain the ability to move about the workspace to access work surface and shelves, cabinets, drawers, and equipment that are at, below or above the work surface.
• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• An essential function of the job is to be able to comply with all applicable federal, state, and local safety and health regulations that would apply to this job.
• Nothing in this job description limits management’s right to assign or reassign duties and responsibilities to this job at any time as business needs dictate.
• This job description reflects management’s assignment of essential functions; it does not proscribe or restrict the tasks that may be assigned.
• This position may require working outdoors in all weather conditions, withstand exposure to inclement weather.
• Must pass a criminal background investigation; have and maintain a clean motor vehicle driving record.
• A valid driver’s license is required.
• The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job.

• Issue all personnel badges and parking hangtags for all hospital employees including medical staff, residents, fellow students, contractors, and volunteers using the security Access Control System (i.e. replacement badges/hangtags due to lost, stolen, damaged/worn, name, photo and/or department change). Assists employees with creating or resetting ID Badge Personal PIN, Fingerprinting for Biometric Enrollment, and adding Biometric Access to employee’s profile within the Access Control System. Provide support for employees with any inquires or issues that they may have concerning ID badges, parking hangtags or bike decals. Assists HR with new hire orientation (NEO) by preparing badges, hangtags, and taking photos for new hires. Also assists with adding credentials to specific staff. Assists Biomedical Communication (BMC) with import and export of photos in the Access Control System.
• Assists with termination of employees in accordance with company policy. Deactivates terminated employee’s ID badge, parking hangtag and/or bike decal within the Access Control System. Enters termed employee’s information to the Employee Exit Spreadsheet located in Security Workspaces SharePoint site: Subsite Badging Operators. Shred deactivated ID badges, parking hangtags and/or bike decals. Returns all keys to locksmiths.
• Process parking violations.
• May perform other security related duties as needed to include foot and vehicle patrols, emergency response, VIP transportation services, and security escorts.
• Maintains regular and predictable attendance.