Security Officer L24

at  Robinson Services

ABOUT US

Bidvest Noonan is a team of 27,000 passionate and customer-focused people. We work together to deliver exceptional service and value to customers across the UK and Ireland. We recruit great people to deliver our services and we provide them with the resources, training, and direction they need to do their best work.
We always put people first. Our people are exceptional and go the extra mile to deliver outstanding services. We celebrate and recognise their successes at every opportunity. At Bidvest Noonan, we strive to make each person feel appreciated, engaged, and supported so that they can reach their potential, knowing it has a positive impact on our overall success.
Bidvest Noonan is highly committed to creating an inclusive environment where everyone can feel valued and respected. We are delighted to welcome applicants from our Armed Forces community and people from diverse backgrounds and identities. We will remove barriers that prospective candidates might face at any stage of our recruitment process. If you have a disability and would like the advert in an alternative format, or would like to talk about how we can adjust the interview process to best support you, please contact careers@bidvestnoonan.com

DUTIES AS A SECURITY OFFICER

• To meet and greet all visitors promptly, using the correct protocols to ensure that each visitor feels special and cared for. To use name recognition upon arrival to all visitors and when bidding farewell.
• Ensure that an exceptional level of service is always maintained in reception areas and meeting suites, including contacting the meeting hosts.
• Maintain the reception area to ensure a professional appearance.
• Build and maintain a current, working knowledge of all policies, procedures, systems, and developments, as well as general information, to be able to provide staff and visitors with information as required.
• To maintain a smart appearance and comply with Bidvest Noonan general policy with regards to dress code/uniform.
• Answering all incoming telephone calls using the correct protocols. To ensure that accurate messages are relayed efficiently via email to the correct person. Always ensure that the caller is announced before transferring a call.
• To maintain close working relationships with the relevant Building Management team and to coordinate efforts with respect to matters such as Emergency Procedures, Building Safety, Fire and Bomb threat evacuations.
• Ensure that there is a thorough hand over at the completion of each shift with Security personnel.

Job role requirements as a Security Officer

• A valid SIA Licence.
• Previous experience in a similar role would be preferred
• Have knowledge of Assignment Instructions (AI’s)
• Excellent written and verbal communication skills.
• Customer/Client focused
• Proven experience in Corporate Security or relevant role (a minimum of 12 months)
• Must be able to work under pressure, be able make decisive decisions during incidents and difficult situations.
• Basic computer literacy required
• Excellent attention to detail and able to respond to issues in an effective efficient manner.