Security Officer

at  Lakeside Hotel Casino

At Lakeside, we’re more than just a company—we’re a community. We pride ourselves on being personable, loyal, and friendly, connecting with our customers and employees. Our commitment to enhancing guest satisfaction through building relationships and offering exceptional service at great value sets us apart. We provide a welcoming, casual atmosphere that makes everyone feel at home.
Role Overview: As a Security Officer, you’ll patrol assigned areas to ensure the safety and protection of guests, team members, and company assets.

QUALIFICATIONS:

• Education: High school diploma or GED.
• Licenses: Must be able to obtain and maintain an Iowa Racing and Gaming Commission License. A valid driver’s license is preferred.

• Safety and Security:
• Ensure the security, safety, and well-being of all employees and guests on the property.
• Safeguard company assets with vigilance and professionalism.
• Patrol the property to secure premises and report irregularities.
• Follow all safety guidelines and protocols.
• Adhere to all policies, procedures, internal controls, and Gaming regulations.
• Professional Conduct:
• Deliver excellent customer service at all times.
• Perform duties respectfully and confidentially.
• Emergency Response:
• Be well-versed in emergency procedures.
• Respond to emergencies to assist employees and guests.
• Collaboration:
• Provide escorts for transactions involving money, cards, dice, and sensitive keys.
• Drive guests and employees to various local destinations.
• Assist with investigating incidents and report findings to the Security Supervisor.
• Assist DCI agents when requested.