Security Officer

at  Mitie

We are on the lookout for a professional, welcoming, and enthusiastic Relief Security / Front of House Officer to join our team at Mitie.

QUALIFICATIONS AND SKILLS:

Valid DS SIA License
Previous experience in a similar role
Excellent observational and problem-solving skills.
Strong communication and interpersonal abilities.
Ability to work independently and in a team.
Time Keeping
Multi-Tasking
Friendly and Polite
Professional at all times
Approachable
Computer literate (Microsoft, excel, office, word and teams)
Proficient with security technology, such as CCTV and access control systems.
Physically fit for patrol duties.

Provide a professional and courteous service to all personnel, staff and visitors.
Monitor and control site access, verifying credentials and ensuring all visitors sign in and out.
Meet and Greet guest/visitors.
Check I.D’S
Take parcels/deliveries.
Prepare visitor passes for large meetings.
Maintain a clear and tidy front reception and desk area.
Assist staff and visitors with general enquires and refer to appropriate department.
Undertake Fire Warden Duties in accordance with agreed processes.
Liaise with the client on a daily basis as and when required for any general / facilities issues.
Liaise with building cleaners, security, engineers, and facilities when required.
Assist in the co-ordination and preparation of meeting rooms.
To be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Manager and in accordance with UK Law and Guidance bodies.
Fully and satisfactorily complete all of the tasks and duties on site as defined within the published Assignment Instructions (AI’s).
Proactively refer to and review the published Assignment Instructions, thus familiarising oneself with any changes in order to suggest additional amendments that will improve or enhance the current level of service.
To be compliant with Industry and Statutory Legislation (Security Door Supervisor), which must be worn at all times whilst carrying out your duties. There are also additional courses that are contractually required.
Comply with legal obligations and safety requirements of the role.
Follow instructions and procedures appropriately without unnecessarily challenging authority.
Work in a systematic, methodology and orderly way.
Conduct regular patrols of the site to detect unusual activity, hazards, or security breaches.
Report suspicious activities promptly.
To protect our customer’s property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI’s) and any subsequent changes.
Delivering results that meet and / or exceed the Key performance indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract.
To undertake additional training to ensure continuous self-development.