Security Officer

at  Sandwell and West Birmingham NHS Trust

We require several Security Officers (Band 3) to assist in the maintenance of Security to protect people and property, deter and detect crime and provide a reassuring presence to our staff, patients and visitors. (Please note that you can be deployed on any premises of Sandwell & West Birmingham Hospital NHS Trust if you are required to do so).
You must be of smart appearance and be able to work as part of a very active team; you will need to cope calmly and effectively with routine and emergencies. We are looking for compassionate, professional and courteous individuals. The shift pattern is 4 x 12-hour shifts, working 4 on then 4 off, covering weekends and Public Holidays as they fall. (Due to organisational change the permanent day/night shifts will also alternate from days to nights)
This role involves a wide variety of duties and you will need to deal with difficult situations and be sensitive when dealing with upset and anxious patients and visitors. You will need to use diplomacy skills to diffuse and de-escalate aggressive behaviour and be able to physically assist in restraining violent individuals who may be patients or visitors. Candidates must possess excellent verbal and written communication skills. You will also be required to help ensure car parking at the Trust runs as smoothly as possible.
Previous security experience in a large and diverse organisation is advantageous, as is possessing an SIA Door Supervisor license and an SIA CCTV license is advantageous. A full driving licence is essential, as is the ability to communicate clearly both verbally and in writing. You will be required to file reports and undertake a range of tasks using computer software. The successful candidate must undertake training as required.
You will also be operating the busy Control Room which houses CCTV, Door Intercom Systems and access control systems as well as receiving phone calls and radio communications both emergency and routine from security officers, and service users both internal and external.
Candidates are required to undertake a computer literacy test at the interview

Please refer the Job description for details