Security Officer

at  Sandys Racing Gaming

ABOUT US

Sandy’s Racing | Gaming is located in Ashland, KY. We are fun, engaging, rewarding and our goal is making Sandy’s Racing | Gaming the Tri-State’s newest and most exciting entertainment destination, featuring slot-like games, an all-new Sportsbook betting lounges, unique dining and live entertainment! #ALL IN.

Our work environment includes:

• Growth opportunities
• Lively atmosphere
• Company perks

POSITION SUMMARY

As the Security Officer, you will be responsible for all aspects to promote and maintain the utmost integrity and the highest caliber customer service to all patrons/team members of Sandy’s Racing | Gaming. To protect company assets while maintaining a safe and secure entertainment atmosphere.

EDUCATION & EXPERIENCE

• High school diploma or GED required.
• Relevant work experience preferred.
• Prior security experience is desired but not mandatory.
• Prior experience in a gaming environment is a plus.

QUALIFICATIONS

• Must be 21 years of age.
• Must be able to acquire and maintain applicable Kentucky Horse Racing Commission licensing.
• First aid and/or CPR certified are desired but not mandatory.
• Must possess a valid U.S. Driver’s License.
• Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business.

PHYSICAL/MENTAL REQUIREMENTS

• Must be able to sit, stand, hear, and talk.
• Must be able to lift and handle up to 50lbs without assistance.
• Must be able to move objects up to 400lbs with assistance, using pallet jacks, hand trucks, dollies, and other equipment.
• Must be able to bend, crouch, kneel, reach and turn/twist for extended periods of time.
• Must be able to solve problems, organize and plan multiple projects, interpret data, and make decisions.
  Disclaimer
  This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g., emergencies, changes in personnel, workload, rush jobs or technical developments).

• Foster an environment that embodies Sandy’s #ALL IN philosophy by creating a fun-filled, entertaining atmosphere. Enthusiastically promote Sandy’s culture of offering superior guest service and actively building long-lasting guest relations.
• Enthusiastically promote Sandy’s customer-centric culture of offering superior guest service and actively building long-lasting guest relations.
• Report to work fit and ready to work on time daily as scheduled. Checks schedule daily to learn of any changes necessary to accommodate unplanned business conditions.
• Communicates with coordinator, supervisor, or department head regarding any and all needs affecting work performance, completion of duties, attendance and guest service.
• As directed, properly uses time keeping equipment and systems to record all time worked. Adheres to posted schedule and as adjusted by the manager, relating to work hours, breaks, duty schedule or station/duty assignments.
• Read, understand, and practice all policies and procedures as outlined in the Team Member Handbook. Asks for assistance if unable to read or understand any items contained in the handbook. Takes appropriate action to report any policy violations or problems as outlined in the handbook, either to the supervisor/manager or the Human Resources Department.
• Make suggestions to appropriate supervisor/manager regarding any suggestions for improving guest service, department, or job efficiency.
• Reports to Manager any items requiring maintenance or repair. Pays particular attention to safety related matters and reports such items immediately. If dangerous, take precautions to prevent injury until help arrives to respond to the situation. (Example: An open, raised carpet seam in a busy walkway in which someone might catch his/her foot and fall)
• Reports to manager, supervisor, and Security Officer any incidents involving illness or injury to self or others, and any accidents or onset of illness incidents witnessed involving guests or other team members.
• Responsible for maintaining confidentiality of all matters regarding guests, team members and the business operations. Required to cooperate with Company officials during an investigation.
• Follows proper procedures for lost and found of personal items, found money or gaming tokens.
• Will demonstrate a continual growth of knowledge by learning all aspects of the Security Gaming Industry.
• Prepares Guest Accident reports and Security Incident Reports.
• Escorts, cheques, tokens, cash, guests, and team members as requested and/or directed.
• Administers first aid when required.
• Maintains guest relations.
• Reports all accidents and/or incidents to the immediate Security Shift Supervisor.
• Collects and transports drop boxes to the storage/holding area.
• Prepares daily logs of all pertinent information.
• Will enforce all policies, rules and regulations applying to the Security Manual, Internal Control Manual, Human Resources Manual and Kentucky Horse Racing Commission (KHRC) standards.
• Any and all related job duties as requested, even if not part of the regular job description, particularly if it affects the safety of any individual and/or guest service.
• Will perform other duties as assigned and/or directed.
• May be required to operate company vehicle to transport Team Members to & from locations off property.
• May be required to operate a company vehicle to perform functions of job.
• Other duties as assigned.