Security

at  Royal Victoria Regional Health Centre

Job Description:
RVH is actively seeking qualified Security Officers to join our team. The Security Officer role is multifaceted and critical to maintaining safety and security within the organization. Here’s a breakdown of the key responsibilities and qualifications expected for this position:

QUALIFICATIONS:

• Education: Minimum Grade 12 education required; a Post-Secondary School Diploma in Law and Security or graduate of a recognized Police Training facility is preferred.
• Certification: Must maintain a valid Security Guard License.
• Experience: Previous experience dealing with the public, security systems, and ideally within a healthcare infrastructure is an asset.
• Skills and Attributes:
• Physically fit, with a neat appearance and strong communication skills.
• Ability to demonstrate leadership in emergency planning and response.
• Proficiency in verbal de-escalation techniques; certification in Non-Violent Crisis Intervention is advantageous.

RESPONSIBILITIES:

• Emergency Response and Leadership:
• Act as the first responder to emergency situations, taking charge of the scene and coordinating responses.
• Handle potentially violent situations involving clients (over 4000 per year) and maintain control of the situation.
• Lead the organization’s response to workplace violence and harassment incidents, collaborating with Occupational Health and Human Resources.
• Risk Management and Documentation:
• Mitigate risks through thorough documentation and investigation of incidents.
• Monitor access control, CCTV, and alarms to ensure the security of the facility.
• Manage asset control and oversee the Lost & Found services.
• Program Development and Training:
• Contribute to the development and implementation of the Workplace Violence & Harassment Program.
• Provide education and training to staff on security protocols and emergency procedures.
• Physical Intervention and Security Systems:
• Facilitate physical intervention strategies in violent situations when necessary.
• Maintain and operate security systems effectively.
• Other Duties:
• Manage heliport response and maintenance, ensuring readiness for medical emergencies.
• Act as an ambassador for RVH by upholding a professional and approachable demeanor.

FIT FOR THE ROLE:

• The ideal candidate will be capable of ensuring a safe environment for staff, patients, and visitors at RVH.
• They should be proactive in risk mitigation and adept at handling both emergency situations and day-to-day security operations.
• Strong interpersonal skills and the ability to maintain composure in high-stress situations are crucial.
  This role not only requires technical skills in security and emergency response but also demands a high level of professionalism, empathy, and the ability to act decisively in challenging circumstances.