Security Supervisor

at  Accor Hotels

JOB SUMMARY

As a Security Supervisor at HYDE Hotel Dubai, you lead the security team in ensuring guest and staff safety. Your role involves strategic oversight, regular patrols, and swift response to incidents, maintaining the hotel’s reputation for excellence and security.

JOB DESCRIPTION

• To establish chain of command and responsibility, the Supervisor shall be held directly responsible to the Security Manager.
• Perform duties according to the Duty Roster prepared by the Security Manager.
• Adopt “Service Oriented” approach in discharging of duties in order to function harmoniously with the concept of the Hotel as a place of Hospitality:
• Be held accountable for the overall performance of the on duty security personnel and all security related matters;
• Exercise flexibility to maintain a balance between effectiveness and unobstructiveness;
• Promote the “gentleman” rather than “officer” image for the security service;
• Act for and on behalf of the Hotelkeeper on security matters;
• Protect the safety of guests, staff, their properties and those belonging to the Hotel;
• Assist other Department in rendering services to the customers to maintain or enhance the services provided other than primary security duties;
• Act as a host of the hotel by personally welcoming arriving guests and bidding farewell to departing guests;
• Greet guests and offer assistance;
• To lead guests whenever possible if they are uncertain of the location within the Hotel premises;
• To inform and sell other hotel facilities to all visitors of the Hotel.
• Training of new LPOs to impart job knowledge and skills,
• Update regular SOP exams.
• Inspecting and briefing his/her charges before the deployment to ensure that they are neat and tidy in appearance;

QUALIFICATIONS

• Post Secondary school education with professional Security qualifications preferred
• Minimum 2 – 3 years experience in a similar role is desirable in a 5 star hotel with at least 1 year at a supervisory role.
• Company: Accor Hotels
• Employment Type: Full Time
• Education Level: Intermediate/A-Level
• Experience: 2 Years
• Job Type: Security

Please refer the Job description for details