Security Supervisor

at  Queensland Health

About the role
To oversee, implement and maintain security procedures that provide for a safe and secure environment for patients, staff and visitors at Redcliffe Hospital.
About you

Fulfill the responsibilities of this role in accordance with Queensland Public Service and Metro North Health values.

• Ensure that comprehensive security service delivery is provided to Redcliffe Hospital staff, patients, visitors and its associated land and assets.
• Possess and maintain a sound working knowledge of laws, regulations, policies and procedures relating to the duties of a Security Officer operating in a public healthcare setting.
• Lead a first response security presence to emergency situations, such as:
• Personal threat
• Fire response
• Internal and external events impacting service delivery.
• Role model the de-escalation of aggressive behaviours and incidents, utilising endorsed evidence based contemporary practices.
• Both supervise and undertake physical interventions and clinical restraints as required.
• Ensure that traffic, smoking and other controls as outlined in the Hospital and Health Boards Act 2011 and the Tobacco and Other Smoking Products Act 1998, including directing disorderly persons off Health Service land are properly managed.
• See that all shift activities, incidents, breaches, observations, comments and supporting digital media are properly recorded in the security reporting system.
• Provide oversight in respect of the monitoring and operation of tele-communication, radio, CCTV and body worn camera (BWC) equipment ensuring that it is carried out in a proper and ethical manner.
• Maintain currency in respect of all mandatory and requisite training requirements and certifications and ensure those officers on the shift you are supervising are capable and prepared for their duties.
• Take reasonable care for your own health, safety and wellbeing and take reasonable care to ensure that your acts or omissions do not adversely affect the health, safety and wellbeing of others and ensure that staff under your control take like minded action.
• Be accountable for the security, confidentiality and use of information, in accordance with legislation, standards, policies and procedures.

Health Equity
It is expected that all Metro North Health staff, including the incumbent of this role as a valuable member of the Metro North workforce, contribute to the health equity agenda and meet the intent of supporting the defined six actions that specifically meet the needs of Aboriginal and Torres Strait Islander people within the National Safety and Quality Health Service Standards (NSQHS), by actively supporting the elimination of racial discrimination and institutional racism; supporting increased access to health care; influencing the social, cultural and economic determinants of health; supporting the delivery of sustainable, culturally safe and responsive health services; and recognise the importance of working with Aboriginal and Torres Strait Islander peoples, communities and organisations to design, deliver, monitor and review the health and support services we provide.

Benefits when working for us

• Rewarding career and development opportunities across a wide range of clinical and non-clinical areas
• Value driven organisation which provides a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance
• Flexible working arrangements and competitive salary rates with annual incremental increases
• Benefit from a higher than standard employer contribution to Superannuation of up to 12.75% and access to salary packaging

Be part of a world-class, dynamic and growing health service that embraces technology and innovation, excellence in healthcare, quality teaching and cutting edge research. Metro North Health is committed to providing a diverse and inclusive workplace for all employees. We offer unique and rewarding professional development opportunities in a safe and flexible work environment with a focus on putting our people first. You can find out more about why it’s so great to work at Metro North here: https://metronorth.health.qld.gov.au/careers
Find out about the role in more detail and how to apply in the attached Role Description.
APPLICATIONS RECEIVED VIA THIRD PARTIES (RECRUITMENT AGENCIES ETC.) WILL NOT BE ACCEPTEDThis work is licensed under a Creative Commons Attribution 3.0 Australia License

• Ensure that comprehensive security service delivery is provided to Redcliffe Hospital staff, patients, visitors and its associated land and assets.
• Possess and maintain a sound working knowledge of laws, regulations, policies and procedures relating to the duties of a Security Officer operating in a public healthcare setting.
• Lead a first response security presence to emergency situations, such as:
• Personal threat
• Fire response
• Internal and external events impacting service delivery.
• Role model the de-escalation of aggressive behaviours and incidents, utilising endorsed evidence based contemporary practices.
• Both supervise and undertake physical interventions and clinical restraints as required.
• Ensure that traffic, smoking and other controls as outlined in the Hospital and Health Boards Act 2011 and the Tobacco and Other Smoking Products Act 1998, including directing disorderly persons off Health Service land are properly managed.
• See that all shift activities, incidents, breaches, observations, comments and supporting digital media are properly recorded in the security reporting system.
• Provide oversight in respect of the monitoring and operation of tele-communication, radio, CCTV and body worn camera (BWC) equipment ensuring that it is carried out in a proper and ethical manner.
• Maintain currency in respect of all mandatory and requisite training requirements and certifications and ensure those officers on the shift you are supervising are capable and prepared for their duties.
• Take reasonable care for your own health, safety and wellbeing and take reasonable care to ensure that your acts or omissions do not adversely affect the health, safety and wellbeing of others and ensure that staff under your control take like minded action.
• Be accountable for the security, confidentiality and use of information, in accordance with legislation, standards, policies and procedures