Seller and Delivery Operations Professional

at  Trendyol

READY TO LEARN MORE ABOUT US?

We were founded in 2010 with a dynamic and agile start-up spirit. The trust of around 30 million customers and 250,000 sellers has made us the first decacorn in Turkey. Our success is backed by renowned investors such as Alibaba, General Atlantic, Softbank, Princeville Capital and several sovereign wealth funds. In 2022, we opened our first dedicated international office in Berlin and expanded to Amsterdam, Luxembourg and London. And that’s just the beginning!

ABOUT THE TEAM

Trendyol International offers an exciting growth environment with significant opportunities to drive strategic change and meaningful results. We build and continue to invest in world-class end-to-end operations and look for leaders to shape decisions for long-term success.
The international operations team is looking for a talented individual to be based in our Dubai warehouse. Main responsibilities includes custom management, warehouse operations and Last Mile Delivery.

JOIN US AND

• Take responsibility from day one and develop your skills with a talented and diverse international team.
• Experience open communication, flexibility, and a start-up spirit in our unique culture.
• Tackle big challenges in e-commerce with Agile practices and encourage growth by learning from mistakes.
• Join creative and focused teams that prioritize collaboration and problem-solving.
• Access our extensive training platform for continuous learning and personal growth.
• Benefit from the support of a global team of experts with mentoring and professional development opportunities.
• Focus on talent and potential, not just job titles.
• Connect with teammates regardless of physical distance through events, meetings, and social activities.
• Enjoy competitive benefits such as Trendyol shopping budget, central and international office locations, and top-of-the-line technical equipment.
  We’re looking forward to receiving your application!
  We embrace a hybrid working model that seamlessly blends the best of both worlds—remote productivity and the collaborative energy of our vibrant offices. Every month, we gather at our offices once to work side by side, fostering in person communication and embracing the camaraderie that fuels our team spirit. These sessions are crucial for teamwork in solving complex issues, socializing, learning from each other, and experiencing our culture.
  Each division has a pre-set optional office day each week. Based on our preferences, we come together at our offices at our discretion as an opportunity to feel more team spirit, immerse in our culture, and familiarize ourselves with our way of workings.
  We offer the opportunity for a two-month full remote work program, allowing you to work from abroad, during the summer period (July to August).
  This working model applies to our hybrid job postings; on-site roles require being based in an office work environment.
  Discover more about our #LifeatTrendyol and our culture on our Website, LinkedIn and YouTube channels.
  At Trendyol, we believe in the power of an inclusive workplace. We value diversity and believe that every team member contributes to our vibrant culture. Our platform is for everyone, and so is our workplace. We encourage the representation and amplification of diverse voices in our business, as it allows us all to thrive, contribute, and shape the future together

• Actively monitor delivery, return, scrap, and partner engagement processes, providing actionable insights for continuous improvement.
• Oversee 1P delivery operations from UAE warehouses to GCC customers, ensuring efficiency and timely execution.
• Establish and maintain strong relationships with UAE customs authorities, ensuring proactive communication and compliance.
• Conduct regular partner visits to gather insights, improve performance, and plan allocation strategies.
• Coordinate 3P delivery operations from UAE-based merchants, ensuring seamless logistics and high customer satisfaction.
• Monitor key metrics like returns, backlog, and lead times, taking proactive action to prevent issues and maintain smooth operations.
• Regularly update the team on the progress and bottlenecks in operations
• Should be actively understanding the market need and competitor strategies and implement the best practices of market