SEN and Social Care Transport Officer

at  Liverpool City Council

A BIT ABOUT US:

Liverpool is home to vibrant, energetic and engaged communities, people who take real ownership of their local area and are passionate about making our city a better place. We’ve got ambitious targets to meet by 2025 and we need people who are driven, dynamic and ready to deliver the very best for our communities. Public service is more important than ever, and this role represents a real opportunity to make a difference to our communities by transforming the way we work and placing our residents at the heart of everything we do.

• The role of a Transport Officer is to provide supervisory support and assist in the operation & administration of the SEN and social care Transport service. This will include supervisory support to the Fleet & Transport Services Unit and supervision of transport staff, drivers and passenger assistants
• As a Transport Officer you will liaise or correspond with service users, schools, daycentres & contractors regarding all aspects of service delivery, as well as taking ownership of and respond to queries and complaints from schools or service users both in writing, email and by phone. Officers process and evaluate applications for SEN travel support and arrange suitable travel support
• In this role you will need to make full and extensive preparations for routes to be exposed to competitive tender periodically by assisting the Specification writing and creating routes by day centre, school or other establishments on an ongoing basis, obtain quotations for new routes or services in accordance with procurement regulations along with undertaking risk assessments in respect to all aspects of the transport service and ensure compliance
• The duties of a Transport Officer are to generate orders using SAP, examine and authorise invoices and expenditure for goods and services
• To manage staff including absences, maintain records, conduct return to work interviews and conduct investigations into accidents and staff conduct
• To undertake any other professional duties which fall within the remit of the post as
• identified by and agreed with the Head of Service
  Hours will be on a flexible basis between 7:30am and 5:00pm based on the exigencies of the service to ensure the office is staffed accordingly.