SEND Family Services Manager

at  Suffolk County Council

• Suffolk County Council – West Suffolk House, Bury St Edmunds IP33 3YU - Hybrid
• £46,670 per annum (pro rata for part time)
• 37 hours per week - Flexible working options available
• Permanent
  We’re passionate about improving the future for our children, young people and their families. If you are too, join us as a SEND Family Services Manager and make a meaningful impact. Your innovation and drive will help us to continue improving and evolving on our journey making a service we continue to be proud of.
  Reimagine the possibilities.
  The Special Educational Needs and Disabilities (SEND) Services team works closely with families, schools, and other professionals to assess children’s needs and develop Education, Health and Care Plans (EHCPs). The service manages a wide variety of work, such as, reviews of EHCPs, arranging commissioned provision, consultations for mainstream and specialist placements.
  The service now operates within several focused teams with strong cross team working and a commitment to ensuring all contribute to service wide priorities.
  SEND Family Services Managers have operational oversight of teams including line management. This will include providing advice and guidance with regards to the management of casework; the delivery of key-working and person-centred approaches in the teams’ engagement with children, young people and their families; and monitoring performance against service wide and individual targets. Our locality teams have a focus on annual reviews and the ongoing work to maintain EHCPs on behalf of our children, young people and families.

Key responsibilities

• Having a strategic oversight of team including holding supervision meetings and professional development review meetings
• Analysing statutory data to support the direction of work within teams
• Supporting the service in achieving statutory timeframes for key performance areas
• Providing support for complex situations and work alongside partner agencies to resolve issues and concerns
• Having a strategic oversight of the quality assurance of work completed by staff and EHCPs held for children and young people

• Having a strategic oversight of team including holding supervision meetings and professional development review meetings
• Analysing statutory data to support the direction of work within teams
• Supporting the service in achieving statutory timeframes for key performance areas
• Providing support for complex situations and work alongside partner agencies to resolve issues and concerns
• Having a strategic oversight of the quality assurance of work completed by staff and EHCPs held for children and young peopl