SEND Travel Administrator

at  Medico Partners Ltd

Job Title: Transport Development Support Officer
Location: Dorchester (Hybrid)
Contract Type: Temporary
Salary: £12.16 per hour

Tasks

• Answering calls and emails from various stakeholders such as parents, contractors, schools, and

passenger assistants.

• Liaising with internal and external parties.
• Utilizing Microsoft Office, Teams, and internal software applications.
• Performing data entry tasks.
• Accessing and learning new applications as required.
• Conducting route evaluations using mapping software to assess transport suitability.
• Handling initial complaints and escalating them to senior team members when necessary.
• Maintaining accurate records of activities.
• Organizing route cover for Passenger Assistants.

Requirements

• A-Level or equivalent (preferred) · BTEC National Certificate, NVQ Level 3, or equivalents.
• Experience and knowledge within the role’s responsibilities, including standards, procedures, and

health & safety.

• Office experience, data analysis, IT proficiency, and Health & Safety application

Benefits

• Answering calls and emails from various stakeholders such as parents, contractors, schools, an