Senior Account Manager/Account Director - L&D - 6 Month contract

at  Precision AQ

Great opportunity to join a successful, award-winning healthcare communications agency working as a Senior Account Manager/Account Director - remote position - UK based.
We are seeking someone, initially, for a 6 month contract (to cover a maternity leave) which could become a permanent position at the end of the contract.

JOB SUMMARY AND SCOPE:

The Senior Account Manager/Account Director leads a client account, or set of accounts ensuring that they are profitable, and growing. The Senior Account Manager/Account Director will be supporting Precision AQ’s Learning and Development team. The Senior Account Manager/Account Director takes responsibility for the delivery of quality work that meets the client’s needs, accurately addresses the brief, and ensures it is delivered on time and on budget. They will do so through the effective management of their own team, setting team priorities and managing resource, and through their ability to develop strong client relationships and to lead and inspire others inside and outside the agency. The Senior Account Manager/Account Director is involved with pitches for new business, approaching these with both a creative and commercial mindset and actively seeks and recommends new business opportunities.

CLIENT

• Lead a client account/ client accounts, with overall responsibility for the client/agency relationship.
• Take the strategic lead on client briefs and provide strategic direction from kick off to campaign/project completion.
• Lead client meetings / internal team meetings.
• Push clients, and the agency, creatively and strategically to optimum performance, seeking support of eLearning Lead or Extended Leadership Team if required.
• Proactively engage with and drive clients’ annual strategy through development of annual account planning and review meetings.
• Follow up on individual campaigns and projects to gain feedback and manage client satisfaction.
• Ensure a working knowledge of the therapeutic landscape relevant to client accounts, allowing for informed discussion with, and advice to clients.
• Maintain the high-quality of all deliverables through appropriate accuracy and quality checks – checking all items before they are sent to the client.

QUALIFICATIONS:

• Around 5 years healthcare agency experience, ideally including relevant L&D experience
• The ability to plan and strategize (e.g. learner journey planning, instructional design mindset, tactical planning)
• A fantastic relationship builder with excellent communication and interpersonal skills
• Outstanding team and project management skills
• Fully conversant with relevant software programmes e.g. PowerPoint, Excel and Word and with all relevant industry standards and codes of practice
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Other responsibilities:

• Travel to client meetings is required as part of this role.
• Undertake any duties as may be required from time to time that can reasonably be regarded as within the remit of the post.
• Aware of and conform to legal requirements in all activities, both internal and external. Implicit in this is that all managers and employees conform to the appropriate standards in terms of Health and Safety and Information Security requirements but also to the highest standards of business ethics