Senior Account Manager

at  BlueConic

Full-time, Remote (United Kingdom)
Hurry up! We’ve got a dream to build!
BlueConic is an international, high-growth SaaS company in the martech space. Built and supported by teams across the UK and around the globe, our industry-first customer data operating system empowers marketing and growth doers with an unmatched range of capabilities to access relevant customer data, create resonant customer experiences, and drive maximum returns for their business.
Senior Account Managers at BlueConic are the driving force behind deepening relationships with our most strategic customers, connecting with key executives and stakeholders, and uncovering opportunities for account growth and expansion. Our customers—leaders in publishing, retail, hospitality, and financial services—trust BlueConic to power their most critical marketing and business initiatives.
As a Senior Account Manager for a dedicated portfolio of customers, you will take ownership of fostering long-term partnerships, ensuring customers achieve their business objectives, and aligning those successes with BlueConic’s growth goals. Your role will be to proactively identify new opportunities, multithread relationships within accounts, and collaborate cross-functionally to deliver measurable value for both the customer and BlueConic.

• Serve as the primary commercial point of contact and internal advocate for your accounts, building deep, multithreaded relationships across stakeholders and decision-makers.
• Proactively drive expansion opportunities within existing accounts by identifying whitespace, uncovering new use cases, and leveraging existing customer success stories to book new meetings.
• Collaborate with Sales, Customer Success, and other internal teams to develop and execute tailored account growth strategies aligned with the Expand playbook.
• Regularly analyze account health, pipeline, and whitespace opportunities to ensure consistent progress toward quarterly expansion goals.
• Manage your book of business with a focus on both gross churn and expansion targets, accurately forecasting and reporting to management.
• Deliver measurable impact to customers by uncovering their core jobs to be done and demonstrating how BlueConic’s solutions address their key business needs.