Senior Account Manager

at  Intrarom

JOB REQUIREMENTS:

• Solid technical and commercial knowledge of the CX products & solutions;
• Good knowledge of CX specific procedures.
• Solid knowledge necessary to promote the company’s solutions and services portfolio to CX products & solutions customers.
• High level of competence in the preparation of tenders.
• Experience in marketing techniques.
• Experience in the preparation of budgetary offers (in collaboration with financial department and other departments).
• University degree.
• Minimum of 5-7 years of working experience with the CX products & solutions.
• Proving track record on selling CX products & solutions.
• Experience in delivering customer-oriented solutions.
• Ability to communicate, present and influence effectively at all levels of the organization, including executive level.
• Experience of IT projects.
• Proven ability to achieve objectives and targets.
• Excellent verbal and written communication skills both English and Romanian.

• The candidate will be an essential part of the Sales Team;
• Promote the CX solutions/products/services from the company’s portfolio;
• Conduct market research about the competition and opportunities;
• Identify business development opportunities for the promoted solutions and collaborate with company’s teams to ensure that business growth is achieved;
• Develop trusted relationships with key customers’ stakeholders and executives;
• Develop and maintain business relationships with key suppliers and partners in the Market;
• Act as the focal point for all subject related to company’s CX products & solutions customers;
• Support customers in clarifying needs and requirements and help develop effective solutions to address them;
• Identify and contribute to solve complex problems in the environment of customers or potential customers. Be able to propose alternative solutions and options;
• Revise the tender documents and coordinate responses to RFI/RFQ with the Bidding and Technical Teams, in collaboration with different parts of the organization;
• Ensure the timely and successful delivery of the proposed solutions, in accordance with customers’ needs and objectives;
• Communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.