Senior Account Manager, People Solutions

at  Lockton Inc

Working at Lockton
At Lockton, we’re passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented and always striving to make ourselves and those around us better. We’re active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture, you belong here.
Business unit
Northeast Series
Salary
$110,000-$130,000
Schedule
Full-time
Job type
Standard
Workplace
Hybrid
Your Responsibilities

POSITION OVERVIEW

The Senior Account Manager is an integral member of the People Solutions team, partnering closely with the Unit Manager, Client Executives, and Account Executives. Overall responsibilities include meeting day-to-day client needs, providing significant lift to the account team, fully developing client presentations, and having the ability to market and present all lines of coverage from start to finish. The associate must be familiar with Lockton Northeast policies & procedures and ensure overall compliance.
The Senior Account Manager will be a participant in the Lockton Northeast Career Advancement Program which is designed to provide technical and practical training supporting continued career progression. A high performing and successful Senior Account Manager will provide excellent customer service, organization, be proactive, and have the ability to drive strategy and negotiate renewals.

Qualifications

• Bachelor’s degree in a business-related program preferred or equivalent education and/or experience required
• A minimum of three years of commercial benefits insurance experience and/or HR, insurance broking/consulting experience required
• Demonstrated presentation skills including preparation and execution
• Exceptional verbal, written, and interpersonal skills to instill confidence in Clients and Associates at all levels of responsibility
• Strong project management and organizational skills
• Demonstrated professional, tactful negotiation and persuasion skills to achieve objectives
• Ability to comply with all company policies and procedures, proactively protecting confidentiality of client and company information
• Willingness and ability to work outside of normal business hours and travel as needed
• Strong working knowledge of Microsoft Office Suite (Word, Outlook, Excel, and PowerPoint)
• Legally able to work in the United State

CLIENT MEETING ROLE

• Lead meetings (Annual Planning, Renewal Planning, Renewal)
• Consult, develop, and present output based on the specific client and established goals
• Effectively communicate renewal and marketing results on all lines of coverage to a client

Qualifications

• Bachelor’s degree in a business-related program preferred or equivalent education and/or experience required
• A minimum of three years of commercial benefits insurance experience and/or HR, insurance broking/consulting experience required
• Demonstrated presentation skills including preparation and execution
• Exceptional verbal, written, and interpersonal skills to instill confidence in Clients and Associates at all levels of responsibility
• Strong project management and organizational skills
• Demonstrated professional, tactful negotiation and persuasion skills to achieve objectives
• Ability to comply with all company policies and procedures, proactively protecting confidentiality of client and company information
• Willingness and ability to work outside of normal business hours and travel as needed
• Strong working knowledge of Microsoft Office Suite (Word, Outlook, Excel, and PowerPoint)
• Legally able to work in the United States