Senior Account Manager (Production)

at  St Marks Studio

Company Description
St Marks Studios is brand experience agency specialising in COOH, experiential, special builds and retail activations for consumer brands.
We’re an ideas agency – dreaming up ever innovative ways to engage customers and drive brand fame.
We’re here to bring wild and wonderful ideas to life. Our team have expertise in an array of specialist mediums ranging from projections to flyposting and impactful murals.
We’re pioneering a new style of brand experience with eye-catching, innovative and non-traditional media solutions.
In a digital world dominated by algorithms and social media saturation – live activations and real experiences that lean into human connection are becoming more resonant.
With a focus on creativity and interactivity, we strive to captivate hearts and minds through unforgettable, shareable campaigns – using the latest tech.
From shopping centre installations to in-store theatre, influencer events and sampling – we can get thousands of potential customers hands-on with the product.
Our goal is to not only captivate audiences and deliver fame at scale but to cultivate lasting relationships between brands and consumers.

OUR COMMITMENT

Diversity and inclusion is a core part of who we are at St Marks Studio. We’re committed to building an inclusive culture that encourages, celebrates and supports our wonderfully diverse employee group – whatever their age, gender identity, race, sexual orientation, physical or mental ability or ethnicity. Diversity and inclusion doesn’t just fuel our creativity and innovation, it brings us closer to our people and audiences. We will continue to strive to create a culture and environment where everyone feels empowered and more importantly comfortable enough to bring their full, authentic selves to work.
Job Description
We are seeking a motivated and skilled Senior Account Manager to join our Client Services team. The ideal candidate will have a solid foundation in managing accounts within the advertising or media industry, particularly in OOH media or in an integrated agency. A solid understanding of Production, Events or Project Management is key. This role requires excellent communication skills, attention to detail and a proactive and positive approach to supporting client needs and ensuring campaign success.
You will love multitasking and be passionate about solving problems. We’re a very collaborative team and would love to add someone with initiative and curiosity.
We’re a lovely bunch and all about personal development so you’d be supported and mentored by the Senior Management Team to develop your skill set and grow in your role.

QUALIFICATIONS

• Account management experience in the advertising or media industry
• Experience with OOH Media
• Strong communication & organisation skills
• Analytical mindset & attention to detail
• Ability to manage multiple tasks and changing priorities
• Client focused with a passion for creative production
  Additional Information

St Marks Studio has fantastic benefits on offer to all of our employees. In addition to the classics, Pension, Life Assurance, Private Medical and Income Protection Plans we also offer;

• WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year.
• REFLECTION DAYS - Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care.
• HELP@HAND BENEFITS 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching.
• FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave.
• FLEXIBLE WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday.
• GREAT LOCAL DISCOUNTS This includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre.

Full details of our benefits will be shared when you join us!
Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week.
We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process.
Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG’s (Employee Action Groups).

• Client Relationship Support: Managing client relationships across multiple accounts, ensuring their needs are met and expectations exceeded. You will work closely alongside the Account Director to begin to get a deeper understanding of your clients to ensure long term success.
• Campaign Assistance: Lead on the planning, execution, and evaluation of your clients OOH media campaigns. Collaborate with internal teams (creative, production, and operations)
• Strategic Contribution: Support and contribute to the development of tailored OOH media strategies that align with client goals. Identify, plan and help develop new business opportunities.
• Financial Administration: Prepare budgets, manage PO requests, and ensure financial accuracy throughout the campaign lifecycle.
• Reporting & Analysis: Compile reconciliation reports for clients, ensuring planned spend is accurate.
• Market Research: Stay updated on industry trends, competitive landscape, and emerging technologies in the OOH media space.
• Team Collaboration: Work collaboratively with team members, contributing to a positive and productive work environment. Provide mentorship to the Senior Account Executive as needed.