Senior Account Manager

at  Teknor Apex Company

JOB REQUIREMENTS:

• Bachelor of Business or its equivalent.
• Min 8 years of experience preferably with a mix of technical and commercial experience.
• Proven ability to manage multiple projects at a time while paying strict attention to details.
• Excellent listening, Communication, negotiation and presentation skills.
• Strong target orientation and ability to work independently.
• Ability to adjust priorities and manage time wisely in a fast-paced environment.
• Excellent verbal and written communications skills.
• Demonstrate the ability to communicate, present and influence credibly and effectively with internal and external customers and at multiple levels within an organization and globally.
• Discipline, result orientated, self-starter with strong desire to deliver on established goals and targets.
• Able to travel up to 50% or potentially more.

• Drive and oversee sales volumes are achieved according to budget. Negotiate price, orders and agreements to secure business target and maximize profits.
• Develop territory/account plans to thoroughly penetrate all prospect and customer accounts.
• Serve as the lead point of contact for all customer account management matters
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
• Oversee sales support activities such as sales administration, customer service, distribution, technical service, invoicing, credit and collections, coordinate with relevant internal/external stakeholders to ensure that customer orders are processed, dispatched, served, invoiced, and paid accurately and on time.
• Forecast and track key accounts /sales / business metrics / projects.
• Build a concrete and measurable business opportunity pipeline with specific volume and margin for mid and long term
• Generate leads and manage opportunities with new customers and/or applications until business is secured to ensure growth attainment.
• Develop and maintain market knowledge and network to ensure timely development of opportunities/innovations to address market/customer needs.
• Work closely with sales, technology and operation as well as global teams to develop and maintain prospective customers.
• Coordinate with all key departments of different regions to fully understand and support our corporate goals.
• Assist with high severity requests or issue escalations as needed.
• Build and maintain strong long-lasting relationships with customers.
• Timely submission of assigned report, update necessary information in company’s system (e.g. OMS, CRM), attend and complete assigned training.