Senior Accounts Payable Associate

at  FirstService Residential

JOB OVERVIEW:

The Accounts Payable Specialist is responsible for leading and monitoring the group of AP associates to achieve goals that contribute to the growth of the organization, providing leadership to Associates as they complete their daily tasks. Use their experience to offer valuable insights and direction to their team members. Motivate and inspire the associates by creating an environment that promotes positive communication, encourages bonding of team members, and demonstrates flexibility. This role will also provide accounts payable support for the North Region and assist with tasks set out by the supervisor and/or manager.

SKILLS & QUALIFICATIONS:

• High School Diploma required
• Accounting Degree desired/preferred.
• Minimum 2 years Accounting experience in AR or AP
• Excellent Communication Skills
• Strong Organization skills
• Must have strong computers and systems knowledge and proficiency.
• Excellent customer service skills.
• Strong verbal and written communication skills.
• Detail oriented and strong organizational and multi-tasking skills.
• Ability to work with sensitive or confidential information.
• Ability to meet deadlines and work well under pressure.
• Ability to work in a team environment as well as independently and be self-driven
• Critical thinking, problem solving, and judgment and decision-making abilities.

The job duties listed are typical examples of the work performed by positions in this job classification. Not all duties assigned to every position are included, nor is it expected that all positions will be assigned every duty.

• Delegating tasks to team members
• Backup of AP processes for market coverage as needed.
• Oversees inquiries, including but not limited to clarifying when an invoice will be paid, why an invoice was paid incorrectly, and how to properly code an invoice.
• Oversees the processing of all association vendor checks.
• Ensures all AP processes and internal controls are followed and up to date.
• Supports internal and external information requests.
• Resolves internal and external customer issues utilizing prompt, effective communication.
• Team with property management to ensure all invoice information is captured correctly and processes are followed to ensure timely payment of invoices to association vendors.
• Manages processes to ensure proper workflows are established and maintained for routing of invoices through the approval process.
• Provides supplemental training, guidance, and support to team users in their application knowledge. Assist users on new processes and functions.
• Identifies reoccurring AP errors and recommends training, documents, and/or procedures to reduce errors.
• Provides both positive and constructive feedback to promote an atmosphere of learning and growth.
• Initiates and participates in business process improvement activities as it relates to the area of accounts payable.
• Practice and adhere to FirstService Residential Global Service Standards.
• Conduct business at all times with the highest standards of personal, professional and ethical conduct.
• Perform or assist with any operations as required to maintain workflow and to meet schedules. Notify manager of unusual equipment or operating problems and the need for additional material and supplies.
• May participate in any variety of meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve problems and maintain specified level of knowledge pertaining to new developments, requirements, policies, and regulatory guidelines.
• Ensure all safety precautions are followed while performing the work.
• Follow all policies and Standard Operating Procedures as instructed by Management.
• Perform any range of special projects, tasks and other related duties as assigned.