Senior Administrative Assistant

at  Wells Fargo

APPLICANTS WITH DISABILITIES

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

WELLS FARGO RECRUITMENT AND HIRING REQUIREMENTS:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process

Required Qualifications, US:

• 4+ years of Administrative Support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, educatio

Desired Qualifications:

• Proficient knowledge of Microsoft Office Suite
• Expert knowledge of Concur Travel and Expense System
• Expert understanding of role as it relates to CIB expense policy standards and procedures
• Complex calendar management and appointment scheduling for multiple leaders
• Create, own and manage team distribution lists as needed
• Coordinating complex travel arrangements and expense report processing
• Receive and distribute office mail; prepare packages for pickup and delivery
• Manage, create and distribute reports and meeting documents for organization leaders
• Answering and directing phone calls, visitors, and other internal team members
• Procurement-business cards, office supplies, etc.
• Liaise with internal business partners including but not limited to IT, SCTS, ON/OFFB team for all technology requests and needs.
• Support LOB in organizing events such as charity, customer facing, and office events
• Facilitate any needs to address suite/building issues that arise for the organization
• Manage inbox for various LOB leaders while maintaining discretion of privileged information
• Works closely with both internal and external customers to meet their service needs.
• Responsible for providing support to the business line staff in the areas of preparing/organizing business documents such as decks, agendas, reports, pitch books
• Performs complex administrative tasks for a manager, department, and/or business unit.
• Acts as liaison for LOB leader and direct reports
• Coordinate with reception and CIB Infrastructure Support team to onboard and off board team members in LOB.
• Serve as backup to administrative support team members in and out of assigned region and LOB.
• Point of contact for records retention.
• i9 approver for Wells Fargo staff
• Manage varying quantities of expense reporting on a monthly basis
• Provides project management administrative support for LOB
• Processes requests in Ticket Management System
• Processes requests in Global Pre-clearance System
• Act as proxy for various internal approvals
• Provides support and facilitates larger projects managed by others and may manage moderately complex projects.
• Acts as an information source on group and company policies.
• Process charitable contribution sponsorships and invoice requests
• Receive office visitors and secure building access for internal team members and external clients
• Participates in planning/executing a variety of programs, services and initiatives. Examples might include, but are not limited to process improvement, change management initiatives
• Participates in integration/ program implementation of services/initiatives with cross-functional business partners.
• Ensures plans/programs adhere to appropriate policies and regulations.
• Coordinate with Daily Operations and Facilities the onboard and offboard of employee

Other Desired Qualifications

• Financial services experience
• Intermediate Microsoft Office (Word, Excel, Outlook, and PowerPoint) skills
• Ability to work in a fast-paced deadline driven environment
• Experience supporting multiple managers with calendar management, travel arrangements, scheduling of meetings and events
• Concur experience preferred
• Detail-oriented, highly organized, and proactive
• Exceptional customer service standards
• Strong interpersonal skills and the ability to interact and communicate with C-suite external clients, Senior leadership and other team members
• Ability to articulate clearly and concisely in both written and oral communication
• Ability to multitask and adapt to situations quickly
• Ability to work independently with minimal supervision
• Responds to requests and inquiries in a timely manner
• Demonstrates sound judgment when problem solving
• Works well in a team environment; demonstrates respect and collaboration
• Ability and willingness to collaborate with teammates to ensure appropriate support and coverage
• Serves as an extension of senior leadership adapting to a culture of partnership, teamwork, results-orientation, and professionalism
• Demonstrates proficiency with Domestic and International travel; Concur experience preferred
• Ability to manage and process reports, maintaining financial efficiencies and reducing costs
• Ability to adhere to confidentiality practices and guidelines
• Ability to work outside of regular business hours; willingness to stay late and arrive earl

Wells Fargo is seeking a Senior Administrative Assistant in Corporate & Investment Banking.Corporate & Investment Bank (CIB) delivers a comprehensive suite of banking, capital markets and advisory solutions, including a full complement of sales, trading and research capabilities, to corporate, government and institutional clients. We focus on our clients’ overall financial needs, with consideration and respect for their total relationship with Wells Fargo.

In this role, you will:

• Support performance of less experienced Administrative Assistance staff and overall effectiveness of team in performing moderately complex to complex administrative tasks
• Be responsible for compiling information, preparing moderately complex reports, and balancing routine general ledger lines or expense accounts
• Perform complex administrative, transactional, operational, or customer support tasks
• Provide a high level of professional support which includes a balance of more experienced level administrative work as well as ongoing ad hoc and project or business initiatives such as planning meetings, tracking deliverables and pulling routine reports
• Assist with selectively referring callers, and answering questions regarding business unit policies and procedures
• Provide subject matter expertise and interpretation of administrative procedures to less experienced staff
• Provide administrative supervision and support to managers in the areas of reporting, customer or business documentation
• Interact with immediate Administrative Assistant team, functional area, and internal peers regarding routine administrative tasks
• Support more experienced level leaders with daily administrative tasks and interact with more experienced leaders across the organization

Required Qualifications, US:

• 4+ years of Administrative Support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Proficient knowledge of Microsoft Office Suite
• Expert knowledge of Concur Travel and Expense System
• Expert understanding of role as it relates to CIB expense policy standards and procedures
• Complex calendar management and appointment scheduling for multiple leaders
• Create, own and manage team distribution lists as needed
• Coordinating complex travel arrangements and expense report processing
• Receive and distribute office mail; prepare packages for pickup and delivery
• Manage, create and distribute reports and meeting documents for organization leaders
• Answering and directing phone calls, visitors, and other internal team members
• Procurement-business cards, office supplies, etc.
• Liaise with internal business partners including but not limited to IT, SCTS, ON/OFFB team for all technology requests and needs.
• Support LOB in organizing events such as charity, customer facing, and office events
• Facilitate any needs to address suite/building issues that arise for the organization
• Manage inbox for various LOB leaders while maintaining discretion of privileged information
• Works closely with both internal and external customers to meet their service needs.
• Responsible for providing support to the business line staff in the areas of preparing/organizing business documents such as decks, agendas, reports, pitch books
• Performs complex administrative tasks for a manager, department, and/or business unit.
• Acts as liaison for LOB leader and direct reports
• Coordinate with reception and CIB Infrastructure Support team to onboard and off board team members in LOB.
• Serve as backup to administrative support team members in and out of assigned region and LOB.
• Point of contact for records retention.
• i9 approver for Wells Fargo staff
• Manage varying quantities of expense reporting on a monthly basis
• Provides project management administrative support for LOB
• Processes requests in Ticket Management System
• Processes requests in Global Pre-clearance System
• Act as proxy for various internal approvals
• Provides support and facilitates larger projects managed by others and may manage moderately complex projects.
• Acts as an information source on group and company policies.
• Process charitable contribution sponsorships and invoice requests
• Receive office visitors and secure building access for internal team members and external clients
• Participates in planning/executing a variety of programs, services and initiatives. Examples might include, but are not limited to process improvement, change management initiatives
• Participates in integration/ program implementation of services/initiatives with cross-functional business partners.
• Ensures plans/programs adhere to appropriate policies and regulations.
• Coordinate with Daily Operations and Facilities the onboard and offboard of employees

Other Desired Qualifications

• Financial services experience
• Intermediate Microsoft Office (Word, Excel, Outlook, and PowerPoint) skills
• Ability to work in a fast-paced deadline driven environment
• Experience supporting multiple managers with calendar management, travel arrangements, scheduling of meetings and events
• Concur experience preferred
• Detail-oriented, highly organized, and proactive
• Exceptional customer service standards
• Strong interpersonal skills and the ability to interact and communicate with C-suite external clients, Senior leadership and other team members
• Ability to articulate clearly and concisely in both written and oral communication
• Ability to multitask and adapt to situations quickly
• Ability to work independently with minimal supervision
• Responds to requests and inquiries in a timely manner
• Demonstrates sound judgment when problem solving
• Works well in a team environment; demonstrates respect and collaboration
• Ability and willingness to collaborate with teammates to ensure appropriate support and coverage
• Serves as an extension of senior leadership adapting to a culture of partnership, teamwork, results-orientation, and professionalism
• Demonstrates proficiency with Domestic and International travel; Concur experience preferred
• Ability to manage and process reports, maintaining financial efficiencies and reducing costs
• Ability to adhere to confidentiality practices and guidelines
• Ability to work outside of regular business hours; willingness to stay late and arrive early

Job Expectations:

• Position will require onsite presence
• Relocation assistance is not available for this position
• This position is not eligible for Visa sponsorship

Posting Location:

• 500 W 33rd St. New York, NY 10001