Senior Administrator

at  Active Care Solutions

FOSTER CARE ASSOCIATES (THE FCA)

Role: Senior Administrator
Office Base: Oldbury or Blackburn
Contract: Permanent - Full-time
Salary: Up to £22,000 Dependant upon Experience
Benefits: 30 days’ Annual Leave, rising to 35 day’s with length of service, + Bank Holidays, Life Assurance, Company Pension Scheme, On-Site Free Parking, Employee Discount Scheme & Medical Cash Plan.

ABOUT US

We’re a high-quality fostering organisation recognised as ’Outstanding’ by OFSTED, and one of the UK’s only independent fostering agency specialising in cultural and faith-based fostering placements.
That’s what we set out to do in 2012, and we’re still doing it today. Our focus is on helping children and young people with specific religious or cultural needs find foster parents who share their values and identity and can provide a safe and loving home. No other independent fostering organisation offers this specialist service, and nobody does it so well. In our most recent inspection in 2024, OFSTED rated us as ’Outstanding’ in every area of our work
Our first office was in the West Midlands, but as our reputation and services have grown, so has our presence across the UK. We now have an office in Blackburn and also cover the East Midlands and Yorkshire with our local based team. The founding members, Mohammed Bashir, Andrew Nugent and Kasore Khan are still here with us, providing leadership and direction.

WHAT WE ARE LOOKING FOR

We are seeking an enthusiastic and reliable Administrator to join us in our friendly, dedicated and established team working at our offices either based in Oldbury or Blackburn.

• Undertake a wide range of administrative tasks and duties using keyboard, office 365, Teams and strong IT skills
• Co-ordination and sourcing of appropriate training
• Organisation and coordination of meetings and events
• Completion of monthly tasks according to deadlines
• Liaising with the dedicated Referrals team and Local Authorities
• Use key information and matching criteria for all referrals received to ensure that families are carefully matched according to children’s needs
• Recording of essential company information to third parties on our database (CHARMS)
• Act as first point of contact for our customers and portray a positive, professional and helpful image of the organisation
• Understand and follow unique processes
• Note/Minute taking at meetings where appropriate
• Liaison with key stakeholders such as Foster Parents and Local Authorities
• Cover reception duties (lunch/annual leaves)