Senior Administrator

at  Epsom and St Helier University Hospitals NHS Trust

JOB OVERVIEW

Sutton Community Health and Care Services are looking for an enthusiastic innovative Band 4 Senior Administrator to complement and provide cross cover for our Children’s Therapy teams.
The Children’s Therapies Team is made up of Dietetics, Occupational Therapy, Physiotherapy, Speech & Language Therapy and Administrators. We provide assessment, treatment and support for children and young people presenting with a wide range of health needs within the London Borough of Sutton and aim to develop the skills and knowledge of key adults (parents / carers and employed staff) who can support children’s development. We work across community sites including clinics, nurseries, schools and special schools.
We pride ourselves on having a highly dedicated team and offer a stimulating, dynamic working environment with a wide range of staff benefits and development opportunities. We are looking for employees who aspire to excellence, share our values, and can play a crucial role in our on-going achievements.

EDUCATION AND TRAINING/SELF-DEVELOPMENT

• To identify own training and development needs and undertake appropriate training / education as required.
• To participate in an annual individual performance review process where objectives will be agreed, performance monitored, and personal development needs discussed.
• To attend all statutory and mandatory training as and when required to do so.
• To act responsibly in respect of colleagues’ health, safety and welfare, following safe work practices and complying with Sutton Health & Care and Trust Health and Safety Policies.
• Adhere to all Sutton Health & Care and Trust policies as applicable.

DESIRABLE CRITERIA

• Knowledge of EMIS or other patient database system
  Your application: Please ensure that you have read the job description and person specification and that your supporting statement reflects these, as your application will be assessed and scored against these criteria.
  References: You will be required to provide 3 years of employment/educational history. We do not accept references from personal email addresses such as Hotmail, Gmail etc. therefore please ensure you are providing professional working email addresses within your application form. If you are unable to provide professional email addresses and are invited to an interview, please ensure you advise the interviewers of this - otherwise, this may delay your pre-employment checks.
  Closing date: In order to streamline recruitment within our Trust, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications.
  Shortlisting: You will only be contacted via e-mail/SMS by the SWL Recruitment Hub if you are successfully shortlisted for this post. Please ensure that you check your Trac registered e-mail regularly.
  DBS: We are committed to safeguarding children and adults who are at risk of abuse. As such, if this post will have access to children or vulnerable adults, you will be required to undertake an Enhanced Disclosure and Barring Service check. However, all employees have a responsibility for safeguarding children and vulnerable adults in the course of their duties and for ensuring that they are aware of the specific duties relating to their role.

Disability Advice Line: SWL Recruitment Hub is committed to promoting equity and equal opportunities for individuals with disabilities. We believe that greater diversity and inclusion will lead to an even more positive impact on the people we serve. For support with job opportunities and reasonable adjustments contact our Confidential Disability Advice Line at:

APPLICANT REQUIREMENTS

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

MAIN DUTIES OF THE JOB

The Administrative team is the first point of contact for service users within Children’s Therapies and the post holder is expected to respond in a timely and professional manner to any enquiries. The post holder will support clinical staff and Service Managers and assist with the administration tasks underpinning clinical delivery of care including administration of referrals, managing patient appointments, signposting of client, dealing with professional queries, scrutiny of Business Intelligence including follow up actions. and creation of complex monthly reports.
In addition the postholder will provide supervisory support to the Band 3 Administrators.

OTHER RESPONSIBILITIES

• To liaise with Procurement, Facilities and any other teams as required regarding any issues
• To undertake any necessary or mandatory training, study or qualification as required for the role.
• To adhere to legislation and Trust policy and procedure on patient confidentiality.
• To undertake such other duties, across Trust sites, as may be required from time to time which are consistent with the responsibilities of the grade.