Senior Administrator - Investor Services Analyst

at  Gen II Services UK Limited

WHO IS GEN II?

Gen II is a leading fund administration provider focused entirely on serving private capital asset managers and investors with a best-in-class combination of people, process, and technology. Gen II has more than $1 trillion in private fund capital assets under administration and recently acquired Crestbridge to expand operations in the UK and Europe.
With 13 offices and more than 1,700 employees in the U.S., Canada, the UK, and Europe, we’re looking for do-ers, problem-solvers, and entrepreneurs like you who want to make an impact in our industry, grow with us, and create a community where everyone thrives.
Careers mean more at Gen II – more opportunity, more innovation, and more ideas! You’ll have the opportunity to grow in ways that are meaningful to you and work alongside some of the best people in their field. You’ll also receive training which will advance your skill set, both technically and personally allowing you to achieve your career aspirations with us. Be part of our community that recognizes achievements, promotes from within, and receive meaningful benefits which focus on your physical, mental and financial well-being.
www.gen2fund.com
What’s the role?
The Investor Services Senior Analyst is an integral individual within the Gen II operations team. The role requires meticulous attention to detail, as well as strong time management and organizational skills that thrive in a fast-paced, deadline driven environment. The candidate will primarily be responsible for providing Investor Services functions to the Gen II sponsors and client service teams.

WHAT YOU’LL BE DOING

• Oversee and approve the maintenance of the investor register, including update of investor static data (e.g: bank details, contact details)
• Ensuring the team perform daily, weekly, Monthly first level controls related to investor transactions, transaction validation and reconciliation
• As a Senior Administrator a responsibility is to train and review work performed by the colleagues who are Administrator grade
• Production of investor level reporting for internal stakeholders and external clients.
• Cash flow monitoring and reconciliation:
• Source of funds (validate incoming payments from investors including detection of receipts from 3rd parties),
• Late receipt monitoring: follow up on outstanding capital call payments and associated reporting and reconciliation,
• Query management, monitoring and oversight of queries received from internal and external parties. Ensure queries are acknowledged and responded to in a timely manner, including direct interaction with clients and or investors.
• Review and process investor on-boarding documentation (Subscription, Tax, and AML

documentation)

• Disseminate fund & investor correspondence (capital call, distribution, partner capital statement and other sponsor communications) across various investor portal platforms
• Oversee and check the preparation of capital distributions payments across various client accounts
• Check the preparation of audit packs before the review by management prior to providing to internal and external examinations.
• Ensure adherence to all established SLA’s, procedures and controls,
• Ensure timely escalation of issues to management
• Collaborate closely with other departments in UK, Jersey, Luxembourg & US - Client Services locations.

THE IDEAL BACKGROUND FOR THIS ROLE:

• University degree or equivalent
• At least 3-5 years’ experience in a relevant financial industry, with experience in an Fund Admin role
• Detailed knowledge of Private Equity & Hedge funds and associated regulatory obligations
• Full fluency in English, both verbal and written. Additional languages considered an advantage
• Excellent organisation skills and be comfortable working autonomously and to tight deadlines
• Excellent interpersonal and communication skills
• Impeccable attention to details
• Ability to analyse and apply a large volume of technical data, and translate into simple language for a non-specialist audience
• Excellent interpersonal and communication skills, including contributing to a positive and friendly environment and strong team spirit as part of a distributed operating model.
• Team player, client focused and highly motivated to join a dynamic team working in a fast-paced environment.

ROLE LOCATION/HYBRID SCHEDULE

This role can be based in our Southampton office. Although the nature of most of the roles within Gen II cannot be classed as totally flexible, there is scope in some cases for a form of Agile Working. The different ways in which Agile Working can be undertaken is dependent on the demands and needs of the business, the office space available and the individual’s preferences and circumstances.