Senior Administrator/ Receptionist

at  Ramsay Health Care

Job Description
Senior Administrator/ Receptionist
Location: Renacres Hospital, Ormskirk
Hours: 26 hours per week, part-time
Salary: Depending on experience + Benefits
Summary:
Renacres Hospital is part of Ramsay Health Care UK, one of the leading independent healthcare providers in England.
The hospital is one of Lancashire’s leading private hospitals and has an excellent reputation for delivering high quality healthcare for patients with health insurance, patients who are self-funding treatment or NHS patients exercising choice through the e-referral system.
By investing in the latest advanced medical technology, we offer a wide range of treatments and services. We care for patients from initial outpatient consultation and diagnostic scanning through to surgical treatment and recovery.
We are proud to be in partnership with some of the most qualified and experienced Consultants, along with dedicated staff who are highly trained and pride themselves on maintaining the highest levels of patient care to encourage a full and speedy recovery.
The role:
We currently have a great new opportunity for an experienced Senior Administrator to join our team at Renacres Hospital, based in Ormskirk.
You will be an integral part of a team who are committed to delivering the highest quality outcomes in a supported environment, where you will be valued for your skills and expertise.
The team is extremely busy and needs someone with proven high quality customer service skills, a commitment to focusing on accuracy and delivery whilst maintaining the necessary speed to ensure all tasks are completed daily.
You must be committed to upholding hospital policies and procedures and be fully IT proficient.
Duties include looking after main reception, dealing with patient admissions and clinics, booking up follow-up appointments for patients, checking patients details, dealing with self-pay payments, booking in rota’s and day to day management of the team.

Skills & Attributes:

• A warm, considerate and empathetic character
• Previous Admin experience
• Ability to make decisions and use your initiative
• Excellent written and verbal communication skills - face to face, via email and telephone.
• Fast and efficient computer skills
• Passion to deliver excellent customer service
• Excellent multi-tasking skills
• A flexible and positive attitude

About Us:
Ramsay Health Care UK is a well-established global hospital group with over 50 years’ experience. We are a global provider operating in 11 countries with 77,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS.
We love people with a positive, “can do” attitude who want to make a difference in their work. “Our employees are Ramsay.” The skills and commitment of our employees forms the basis for our success.
We know our people are our greatest asset, our business is growing and we would like you to join us. “The Ramsay Way” culture recognises that people – staff and doctors – are Ramsay Health Care’s most important asset and this has been key to our ongoing success.
We are proud of our ‘Speak Up for Safety’ programme and ensure that the patient is at the heart of everything we do. Join us and have more ‘Time to Care’.
We are committed to equality of opportunity for all. This position is subject to an Enhanced DBS check.
We value your application and welcome any questions you may have prior to applying. Please be advised that we reserve the right to close our advertisements prior to the announced closing date to ensure a quality recruitment process.

Please refer the Job description for details