Senior Adobe Analytics Specialist

at  SAP

WE HELP THE WORLD RUN BETTER

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!
SAP Concur is the world’s leading brand for integrated travel, expense, and invoice management. We are driven by a relentless pursuit to simplify and automate everyday processes that guide employees through business trips, move authorized charges directly into expense reports. Understanding and improving on this experience is core to our success.
In this role as a Senior Adobe Analytics Specialist, you will directly contribute to the success of SAP Concur products by driving user experience (UX) instrumentation and Adobe Analytics adoption to support product, development and UX design teams in building best-in-class user experiences.

• Administer Concur product’s web analytics solutions in a complex, diverse product ecosystem using Adobe Analytics with strong background in report suite management (including configuring eVars, processing rules, data feeds and other report suite settings) and user management (user access, groups & rights).
• Collaborate with, provide guidance and support Product Managers, Frontend & Backend Developers in their instrumentation efforts (Recommend instrumentation for gold path, audit instrumentation, train users in dashboard creation, etc.)
• Manage and collaborate with vendor/partner on Adobe Launch to deploy measurement strategies
• Proactively monitor data quality, integrity and governance, troubleshoot discrepancies, and optimize the analytics implementation
• Create Adobe dashboards, reports, segments and analyses that explain the user’s digital experience via data-based storytelling
• Document analytics processes, best practices, naming conventions, and other governance standards
• Identify critical business questions and areas of opportunity and translate these questions into technical requirements and transform the collected data into analyses and presentable insights