Senior Analyst - Grand Central/ HIM

at  Kings College Hospital NHS Foundation Trust

We have an exciting opportunity available in our Grand Central/ HIM Team for x2 Senior Analysts. We have an exciting and ambitious programme of work planned and invite you to apply if you are passionate about digital transformation in healthcare. The Senior Analyst (GSTT/KCH) role is a new position that will unify policies, procedures, practices and skilled teams initially across Guy’s and St Thomas’ and King’s College Hospital NHS Trusts.
As a senior member of the Clinical Systems Team the post holder is responsible for delivering and developing a share of the Epic and other software systems’ configuration build. This role operates on a hybrid model with a time split between on-site and remote working, with the main base at the Education Centre in Waterloo. Additionally, it will require travel between Guy’s and St Thomas’, King’s College Hospital, and Royal Brompton and Harefield sites.
This role is advertised on both GSTT Jobs and KCH Jobs, with two positions available—one funded by GSTT and one by KCH.
Please do not apply on both platforms, as all applications will be assessed together in a single selection pool. Duplicate applications will not be considered.
Managing, co-ordinating and leading the configuration requirements and ensure build is delivered in a timely way.
Being a member of the multi-disciplinary configuration team, ensuring a consistent approach to the configuration and integration between the Epic modules and across the wider team.
Being a key member of a designated Configuration and Application team ensuring design integrity.
Analysing and suggest ways to improve current workflows and working practices.
Working with the appropriate stakeholders to analyse, negotiate and facilitate agreement for change to high-impact or critical workflows and current working practices, whilst managing expectations and resolving conflicts when necessary.
Assisting with preparation for the testing and upgrading of the system to ensure it is safe, usable, secure and robust.
Work with the clinical systems teams to support complex Epic, and other, software demonstrations and present information on the teams’ progress to the appropriate forums, adapted in a way in which makes it easy for the audience to understand.
To assist in the delivery of the Trust’s EHR system
King’s College Hospital NHS Foundation Trust is one of the UK’s largest and busiest teaching Trusts with a turnover of c£1 billion, 1.5 million patient contacts a year and more than 15,000 staff based across South East London. The Trust provides a full range of local and specialist services across its five sites. The trust-wide strategy of Strong Roots, Global Reach is our Vision to be BOLD, Brilliant people, Outstanding care, Leaders in Research, Innovation and Education, Diversity, Equality and Inclusion at the heart of everything we do. By being person-centred, digitally-enabled, and focused on sustainability, we aim to take Team King’s to another level.
We are at a pivotal point in our history and we require individuals who are ready to join a highly professional team and make a real, lasting difference to our patients and our people.
King’s is committed to delivering Sustainable Healthcare for All via our Green Plan. In line with national Greener NHS ambitions, we have set net zero carbon targets of 2040 for our NHS Carbon Footprint and 2045 for our NHS Carbon Footprint Plus. Everyone’s contribution is required in order to meet the goals set out in our Green Plan and we encourage all staff to work responsibly, minimising their contributions to the Trust’s carbon emissions, waste and pollution wherever possible.

As a senior member of the IT Clinical Systems Team the post holder is responsible for delivering and developing a share of the Epic and other software systems’ configuration build and; for supporting non-Epic systems within their team, working with Medical Device Integration (MDI), GSTT, KCH and ITCS technology colleagues and; overseeing the work of the Band 6 Analyst. In particular it will involve:

• Being a link person between the ITCS team, system users and other stakeholders and to help manage and prioritise calls and requests to the team;
• Helping to direct careful planning for systems implementation and the roll-out process, taking into account all dependent variables and liaise with all affected teams, staff and departments;
• Being a member of the multi-disciplinary configuration team, ensuring a consistent approach to the configuration and integration between the Epic modules and across the wider team;
• Managing, co-ordinating and leading the configuration requirements and ensure build is delivered in a timely way.
• Being a key member of a designated Configuration and Application team ensuring design integrity
• Analysing and suggest ways to improve current workflows and working practices;
• Working with the appropriate stakeholders to analyse, negotiate and facilitate agreement for change to high-impact or critical workflows and current working practices, whilst managing expectations and resolving conflicts when necessary;
• Assisting with preparation for the testing and upgrading of the system to ensure it is safe, usable, secure and robust;
• Work with the clinical systems teams to support complex Epic, and other, software demonstrations and present information on the teams’ progress to the appropriate forums, adapted in a way in which makes it easy for the audience to understand;
• Recording and responding to comments and complaints on the proposed system, resolving complex problems and dealing with unanticipated issues, referring only where necessary;
• Actively monitoring the systems on a regular basis for user or system errors or problems, working with the Band 6 Support Analyst;
• Participating in regular process review, feedback and system development meetings both within the ITCS team and with external stakeholders;
• To assist in the delivery of the Trust’s EHR system.

• Being a link person between the ITCS team, system users and other stakeholders and to help manage and prioritise calls and requests to the team;
• Helping to direct careful planning for systems implementation and the roll-out process, taking into account all dependent variables and liaise with all affected teams, staff and departments;
• Being a member of the multi-disciplinary configuration team, ensuring a consistent approach to the configuration and integration between the Epic modules and across the wider team;
• Managing, co-ordinating and leading the configuration requirements and ensure build is delivered in a timely way.
• Being a key member of a designated Configuration and Application team ensuring design integrity
• Analysing and suggest ways to improve current workflows and working practices;
• Working with the appropriate stakeholders to analyse, negotiate and facilitate agreement for change to high-impact or critical workflows and current working practices, whilst managing expectations and resolving conflicts when necessary;
• Assisting with preparation for the testing and upgrading of the system to ensure it is safe, usable, secure and robust;
• Work with the clinical systems teams to support complex Epic, and other, software demonstrations and present information on the teams’ progress to the appropriate forums, adapted in a way in which makes it easy for the audience to understand;
• Recording and responding to comments and complaints on the proposed system, resolving complex problems and dealing with unanticipated issues, referring only where necessary;
• Actively monitoring the systems on a regular basis for user or system errors or problems, working with the Band 6 Support Analyst;
• Participating in regular process review, feedback and system development meetings both within the ITCS team and with external stakeholders;
• To assist in the delivery of the Trust’s EHR system