Senior Analyst Process Improvement

at  Hilton

POSITION SUMMARY:

• Demonstrate a strong understanding of the end-to-end processes supported by the COE, including the confident delivery of solutions and responses to questions and queries.
• Project management for systems improvement projects including stakeholders from across the COE and the wider business.
• Train hotel and COE Team Members on COE supported processes.
• Help hotel and COE stakeholders through change management during process changes.
• Identify issues and opportunities across COE supported processes and work with relevant stakeholders to develop and deliver improvements.
• Ensure that processes are compliant with Hilton Policies and local regulations, ensuring adherence is always achieved.
• Work with hotel and COE stakeholders to improve communication and teamwork between the hotels and the COE.
• Other tasks as required by business operations.

QUALIFICATIONS

• The success in this role will demonstrate itself through the following attributes and skills:
• Demonstrated competence to manage multiple priorities and follow through on tasks to completion.
• Work attitude that exhibits flexibility, drive, good judgment, dependability and ambition.
• Proactive stakeholder management through excellent written and interpersonal skills.
• Exceptionally self-motivated and directed.
• Self-starter who takes ownership of work objectives and proactively finds solutions.
• Curiosity, with the desire to seek continuous improvement.

REQUIRED QUALIFICATIONS

• Minimum Education: University graduate and/or accounting bachelor

PREFERRED QUALIFICATIONS

• Hotel Finance experience and/or Centralized accounting experience
• Minimum Years of Experience: 2 years in a hotel Finance team, in at least 2 different hotels
• Systems knowledge: OnQ, Navision, DocuWare, Birchstreet, Oasys

Please refer the Job description for details