Senior Application Associate, Financial Modeling

at  SP Global

THE TEAM:

The Client Operations team is the primary touchpoint for our clients and is the “face” of the company. Going above and beyond in our service offering is where this team adds value. The Client Operations team is a powerful synergy of diverse skills, talents and cultures spread across multiple locations. We are customer-focused and result-oriented providing exposure to a wide array of products, platforms and processes globally. We nurture open and transparent communication, and a great work-life balance, with a positive work culture where team members are recognized for their work. We meet challenges head-on and work at the solution as one team. We work hard and play harder – we participate in cultural and sports events within as well as outside of the company and also contribute back to society through the company’s corporate social responsibility efforts.
What’s in it for you?
As a Senior Application Associate in Client Operations, you will learn, explore, educate and support financial information for customers of capital and commodity market, where you will hold investigative conversations with clients to drive product usage and revenue. You will leverage your financial market knowledge, strong customer service skills and exceptional troubleshooting abilities to help the clients with their requests while showcasing your vast knowledge of our tools, our data and the industries we cover. Many of the Fortune 500 companies in the world will be asking for your help to find solutions to their challenges. You will also be the Client’s advocate and work with different teams inside the organization across many functional areas (Sales, Technology, Content, Industry Research etc.). You will also play a major role in executing and improving BAU’s proactive processes to prevent issues and improve delivery quality to the clients. In the process, you will suggest improvements to the product as well as perform Agile-based User-Acceptance-Testing to curb issues even before they hit our clients.

BASIC QUALIFICATIONS:

Candidate must possess at least a Bachelor’s in Finance/Accounting/Banking, Business, Economics, Statistics, Mathematics or equivalent
At least 2 years of working experience in the related field is preferred
Intermediate level of MS Excel proficiency skills is required.
Strong analytical and problem-solving skills; knowledge of MS Office products and understanding of databases is a plus
Must be knowledgeable in Finance/Accounting, someone who is interested in building a career in the finance industry and willing to learn
Fluency and eloquence in English are required. Strong communication and interpersonal skills
Willingness to work in rotational shifts (including night shifts)

PREFERRED QUALIFICATIONS:

Candidates with a Master’s degree or pursuing CFA is a plus
VBA Knowledge is a plus
Experience with Salesforce or similar CRM applications is a plus
About S&P Global Market Intelligence
At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.
For more information, visit www.spglobal.com/marketintelligence .
What’s In It For You?

OUR PEOPLE:

We’re more than 35,000 strong worldwide—so we’re able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.
From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.

ABOUT THE ROLE:

Grade Level (for internal use): 08 Job Description

THE ROLE:

S&P Global Market Intelligence is seeking for a Senior Application Associate to join our client operations team in Manila, Philippines.
Grade Level: 8 (Internal Use)

PRINCIPAL RESPONSIBILITIES:

Develop financial models in MS Excel, Product Services on the website, and office products for internal and external clients to help them with their routine workflow and analysis.
Consistently make proactive suggestions in regard to product usability, presentation, and data quality.
Be the primary point of contact for providing critical research and value-add knowledge to our diverse client base at various financial institutions, government organizations, and Universities.

OUR PURPOSE:

Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world.
Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.