Senior Associate Specialist, Customer Service, Order Management, Emulsion

at  Celanese International Corporation

Overview:
We are looking for a Customer Service Associate with Spanish to join our fantastic team in Budapest.
As a Customer Service Associate you will be the first point of support for the users and will have the opportunity to develop your career working in an international environment.
Responsibilities:

• Responsible for perfect End-to-End order fulfilment, from order receipt to delivery ensuring customer satisfaction within Emulsion Polymers business.
• Covering own client portfolio and keeping a good relationship with both external and internal stakeholders.
• Coordinate all customer requests within the organisation, effective cooperation with different departments.
• Proactively monitor open orders and deliveries to avoid and resolve issues at the earliest possibility and mitigate negative impact of unavoidable disturbances.
• Document, investigate and follow up of internal and external complaints.
  Qualifications: