Senior Associate Specialist, Logistics Operations

at  Celanese International Corporation

Overview:
Celanese Corporation is a global chemical leader in the production of differentiated chemistry solutions and specialty materials used in most major industries and consumer applications. Our businesses use the full breadth of Celanese’s global chemistry, technology and commercial expertise to create value for our customers, employees, shareholders and the corporation. As we partner with our customers to solve their most critical business needs, we strive to make a positive impact on our communities and the world through The Celanese Foundation. Based in Dallas, Celanese employs approximately 13,000 employees worldwide and had 2023 net sales of $10.9 billion. For more information about Celanese Corporation and its product offerings, visit www.celanese.com.
Responsibilities:

• Coordinate all load and shipment processes with local plant / warehouse / terminal personnel and carriers to ensure on time delivery to customer
• Proactively monitor open orders and deliveries to avoid and resolve issues at the earliest possibility and mitigate negative impact of unavoidable disturbances
• Key transactional contact for customers and 3rd party logistics service providers
• Maintain key internal relationships including business, sales, supply chain planning, logistics procurement, product management and further functions.
• Ensure adherence to defined operational escalation process to leads, regional experts and plant personnel when encountering unforeseen delays in shipping from plant and ultimate delivery to customer. Manage exceptions and emergency situations
• Assist with resolution of freight invoice discrepancies
• Document, investigate and follow up of internal and external complaints
• Recommend process improvement including investigation of quality failures and the development of preventive and corrective actions for quality failures
  Qualifications: