Senior Associate, Technical Analyst

at  New York Life Insurance Co

Location Designation: Hybrid - 3 days per quarter
As part of our Technology organization, you’ll have the opportunity to contribute to groundbreaking initiatives that shape New York Life’s technology landscape. Leverage cutting-edge technologies like Generative AI to increase productivity, streamline processes, and create seamless experiences for clients, agents, and employees. Your expertise fuels innovation, agility, and growth — driving the company’s success.
Role Overview:
As a Technical Analyst in New York Life’s technology organization, you will serve as a liaison between the business or functional community and the Technology organization to provide technical solutions that meet user needs.

What You’ll Do:

• Ensure high-quality software delivery by planning, implementing and automating QA testing
• Responsibilities include developing test plans, creating test cases, writing test automation code, and reporting results
• Plan and implement testing (e.g., regression, functional, data validation, system integration, load, or performance tests) for new and existing functionality
• Work closely with development teams to design testing strategies and integrate testing into the development process
• Plan, create, execute, and automate test cases, working with business partners, developers, and other stakeholders
• Document and analyze test results and recommend corrective action
• Isolate, reproduce, manage, and maintain defects and test case databases, and verify fixes

What You’ll Bring:

• Ability to identify opportunities to reduce testing time and effort by automating repeatable tests
• Understanding of how to apply automated testing approaches such as model-based testing or record-and-replay
• Experience defining and champion quality and testing best practices among development teams
• Capable of strong collaboration and information sharing with other software QA engineers, e.g., by participating in a community of practice
• Ability to engage and communicate effectively with stakeholders
• familiarity with Agile methodologies and practices
• Strong analytical and problem-solving skills
• Excellent verbal and written communication skills

Required Skills:

• Bachelor’s degree in computer science or a related field
• Relevant experience in software development, depending on the role (junior, mid-level, senior)

• Ensure high-quality software delivery by planning, implementing and automating QA testing
• Responsibilities include developing test plans, creating test cases, writing test automation code, and reporting results
• Plan and implement testing (e.g., regression, functional, data validation, system integration, load, or performance tests) for new and existing functionality
• Work closely with development teams to design testing strategies and integrate testing into the development process
• Plan, create, execute, and automate test cases, working with business partners, developers, and other stakeholders
• Document and analyze test results and recommend corrective action
• Isolate, reproduce, manage, and maintain defects and test case databases, and verify fixe