Senior B2B Account Manager (m/f/d)

at  Westwing Group SE

JOIN OUR TEAM

As Senior B2B Account Manager you will be responsible for developing our B2B sales strategy in DACH and driving growth in your designated customer segments. Your main goal is to acquire new customers through sales measures that you define on a strategic level and then rigorously execute. You will be collaborating with company-wide stakeholders and senior leadership and have a pivotal role in shaping our new business area. The position is unlimited and located in Munich.

ABOUT US

Westwing is Europe’s #1 in Beautiful Living eCommerce, now present in 12 European countries and has generated EUR 481m GMV (Gross Merchandise Volume) in 2023. As Europe’s premium one-stop destination for Design Lovers we offer a unique brand experience with a carefully curated assortment of our Westwing Collection and 3rd party design brands. The integrated platform combines Shop, Club-Sales, (offline) Stores, the B2B Service (Westwing Business) and our Design Service. Founded in 2011, Westwing is headquartered in Munich and went public on the Frankfurt Stock Exchange in October 2018.
Our team consists of more than 1700 professionals working together on our shared purpose to “Excite people to create homes that unlock the full beauty of life”. We work together at a fast pace in an inspiring, international and informal environment that enables you to grow your career while working with a brand and products our customers love. We’re made up of passionate people who are creative enough to disrupt the status quo, brave enough to fail and smart enough to win. So come, be part of the “wow, you work at Westwing?” crowd.
Diversity is deeply rooted in our culture. Our mission doesn’t stop to inspire only your design choices, it continues to embrace an inclusive lifestyle filled with respect to everyone’s uniqueness, cultural differences and equal opportunity.

WHAT YOU’LL DO

• independently build up and grow one of our B2B target customer segments (Interior Designer, Property Developer, Offices, Hotels)
• define a strategy for customer acquisition and growth and convert this strategy into an actionable plan with clear KPIs
• drive the growth of the B2B area, working with leaders across the company to bring large B2B projects to life and support setting up the required processes
• become the company-wide expert for your target customer group
• develop retention and upselling initiatives for your customer segment and integrate this into the overall B2B retention and upselling strategy
• monitor customer satisfaction metrics and work to improve customer satisfaction levels
• take part in discussions with Senior Leadership at Westwing and prepare key communication material for the Head of B2B as well as the Group’s CEO and Executive Team

Aside from our awesome team and shared purpose we offer a variety of additional benefits. Come work with us and get:

• an inspiring, international, informal and nonpolitical environment for you to take ownership and grow your career
• a unique culture based on trust, support, and collaboration where we foster open communication with our biweekly Company All-Hands, feedback channels like Officevibe and regular Q&A sessions
• flexible working mode: roughly 60% remote, 40% in-office working policy
• up to 4 weeks temporary work-from-anywhere per year
• 30 days of paid vacation per year
• a beautiful, centrally located and dog-friendly office with free beverages, cafeteria with different lunch options, open spaces and sunny terrace
• 40% off Westwing Collection in our shop, 25% off all third-party brands, 10% family & friends voucher, Westwing Vouchers for special occasions
• regular and legendary company and team events like Movie Nights, Oktoberfest, Summer Parties, and more
• health and wellbeing offerings including sports membership, mental health support and coaching, vaccinations, skin checkups and more
• discounted green mobility options with public transport or JobRad
• company daycare “Westwing Wichtel” next to our HQ office and cooperation with Elly & Stoffl, a multilingual daycare with several locations in Munich
• subsidized company pension scheme
• “Social Impact Day” p.a. to use for doing good for environment and/or societ