Senior Benefits Analyst

at  Honeywell

DRIVING INFINITE POSSIBILITIES WITHIN A DIVERSIFIED, GLOBAL ORGANIZATION

We are looking for an experienced, data-driven Sr. Benefits Analyst to manage our Savings, Retirement and Pension program administration, providing accurate reviews and outputs in compliance with plan rules, funding, legislative requirements, and internal practices in Canada and supporting the US. You will need to partner with our outsourced administrators on the processing of the most complex calculations for plans, analyzing data and interpreting plan rules to ensure the calculations are accurate. Will manage cases supporting the resolution of inquiries, escalations, errors, and requests from participants for our active, retiree and pension population. Leads a range of projects that have high visibility and vary in scope and complexity for ongoing work operations, compliance, audits, and vendor management improvements. In this role, you are providing operational support to standard work, delivering standardized and self-service HR solutions, and driving digital transformation initiatives forward. You will have a significant impact on optimizing HR processes, enhancing employee experience, and driving HR’s digital transformation journey, contributing to the success and effectiveness of Honeywell’s overall operations.

• Provide end to end execution of Canadian pension and savings processes, ensuring up to date and accurate documentation, leveraging historical databases to collect data, driving continuous improvement focusing on key initiatives of an excellent user experience ensuring right and fast support.
• Manage suppliers to ensure quality administration of plans and the customer experience, payments, audit completion, execution of reporting and filings, with vendors. Maintain a RAIL ensuring items are prioritized and escalated appropriately; complete and assist other team members with root cause analysis and issue resolution. Participate in quarterly service reviews.
• Manage tier 3 level complex cases resolving unique and difficult issues around data, benefit plans, policies, systems, compliance, and presenting effective solutions back to leadership and ensuring timely and accurate responses back to the participants.
• Stay up to date with regulatory changes in the industry and help us transition into the future as seamlessly as possible. Apply legislation and regulations, when preparing, analyzing, and interpreting plan documents, summaries of plan provisions, and related plan materials.
• Assists with audits and preparations of annual filings. Work with internal and external partners on compliance and other related matters. Participate in merger and acquisition activities to ensure compliance.
• Partner with the US Retirement team to help provide support for; processing of invoices and wires, payroll reconciliations and negative earnings, service date adjustments, content updates, cases, projects, etc. .
• Play a lead project management role in the planning and execution of the Annual Pension Audit, Company Match, Union Plans, consisting of many key strategic pieces and post-year-end activities; partnering with Corporate C&B, vendors, Corporate Communications and the HRS operations teams on strategy design, developing an effective project plan and managing to the deliverables, improvements, testing with the vendor and key stakeholders, managing defects and escalations, ensuring stakeholder sign-off, documenting and implementing requirements, ensuring communications are clear and timely, monitoring and reporting on metrics, ensuring customer calls and experience are managed appropriately with the vendor, and ensure overall delivery of the annual cycle is a success.
• Identify operational errors and areas of weakness in plan operations, support audit reports and relevant supporting documentation to present findings and improvements to leadership. Assist with developing corrective action strategies.
• Manage payroll reconciliations, escalations, leveraging multiple data sources, conducting data analysis, communicating findings, and making recommendations.
• Proactively identify problems and trends, along with solutions, which might be leading to increased volume of escalations or issues.
• Partner with key stakeholders and the HR M&A team on the execution of mergers, acquisitions and/or divestitures – understand business timelines, provide SME guidance on the lead time benefit plan set-up, vendor set-up, testing, integrations, etc., review company benefit plans and documentation in comparison to Honeywell’s plans and provide recommendations on processes, compliance, data mapping, communications, lead the projects preparation and execution and ensure post-close integration deliverables are executed.
• Manage the claims and appeals process ensuring timely and accurate responses back to participants.
• Ensure compliance of Canada plans and programs per the plan documents, collective bargaining agreements, FSRA, and applicable provisions of the Canada Revenue Agency.