Senior Benefits Specialist

at  CentralSquare Technologies

CentralSquare is a unique enterprise software company whose mission is to build safer, smarter, more connected communities. More than 8,000 public sector agencies trust CentralSquare solutions each and every day. We serve governments of all sizes, from small towns to major cities, to make delivering public services less costly and more efficient.

The Benefits Manager will be involved in multiples aspects of the day-to-day internal and external administration of multi-state U.S. & Canada based employee benefits. Plans consist of Healthcare, Life AD&D, Disability, worker’s compensation, leave administration (FMLA), 401(k) and various ancillary and voluntary products. This role will also be responsible for ensuring successful annual open enrollment in our company benefits.

• Interact internally with HR Representatives, functional leaders and staff to respond to employee questions, resolve problems and effectively communicate an understanding of the organization’s benefits and policies
• Liaise with external benefit vendors and consultants on plan administration, benefits and service issues
• Work closely with Human Resources, Finance and Payroll teams to manage and audit benefit enrollment and payroll deduction information as appropriate
• Manage all aspects of annual open enrollment including, but not limited to communications, education, vendor changes and system’s setup
• Assist with day-to-day employee communications and web-based administrative tools
• Process web-based employee transactions including new hire enrollment and employee qualifying life event changes
• Follow policies and procedures to ensure effective departmental efficiency and compliance with federal, state and local laws related to health and welfare benefits and Leave of Absence

CentralSquare Technologies is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

• Bachelor’s degree in Human Resources or related field
• Benefits certification preferred, or willingness to gain certification
• 2 - 4 years of experience with benefits administration
• Strong Excel and PowerPoint skills
• Strong communication and analytical skills
• ADP WorkForceNow experience preferred
• Knowledge of Canadian benefits a plus, but not required

• Interact internally with HR Representatives, functional leaders and staff to respond to employee questions, resolve problems and effectively communicate an understanding of the organization’s benefits and policies
• Liaise with external benefit vendors and consultants on plan administration, benefits and service issues
• Work closely with Human Resources, Finance and Payroll teams to manage and audit benefit enrollment and payroll deduction information as appropriate
• Manage all aspects of annual open enrollment including, but not limited to communications, education, vendor changes and system’s setup
• Assist with day-to-day employee communications and web-based administrative tools
• Process web-based employee transactions including new hire enrollment and employee qualifying life event changes
• Follow policies and procedures to ensure effective departmental efficiency and compliance with federal, state and local laws related to health and welfare benefits and Leave of Absenc