Job Title: Senior Binding Authority Technician
Location: London/Hybrid (Typically 2/3 days in the office)
Type: Fixed Term (If you are a job share partnership, work reduced hours, or any other way of working flexibly, please do still get in touch)
At Ardonagh Specialty, we provide much more than just a workplace. We are dedicated to fostering skill development and knowledge within a team that is passionate about their work, values their Employees, and truly celebrates diversity.
Working at Ardonagh Specialty means you’ll be part of The Ardonagh Group. We are proud of our innovative environment offering many opportunities for growth across the wider group. Employees regularly move between our united teams, and we encourage you to make your role your own.
Our offices are lively and exciting places to be, but we understand that life needs flexibility, and offer a genuinely flexible approach to working. If you are looking to join a thriving, energetic business with exciting plans, this role could be an ideal fit for you.

ENSURE ADHERENCE TO ALL COMPLIANCE REQUIREMENTS, INCLUDING BUT NOT LIMITED TO;

• Contract Certainty
• Client and Market Due Diligence
• KPI’s
• Audit processes
• Authorisations matrix

THINK YOU DON’T MEET EVERY REQUIREMENT?

We are dedicated to creating a diverse, inclusive, and authentic workplace where everyone can thrive . If you’re excited about this role, but your experience doesn’t perfectly match what we are looking for, please apply anyway. You might just be the right fit for the job, or other opportunities we may have within the wider Group.

WE TRULY VALUE THE DIVERSITY OF OUR TEAMS AND AS A GROUP, WE ARE COMMITTED TO SUPPORTING AND WELCOMING INDIVIDUALS FROM ALL BACKGROUNDS, AS WE APPRECIATE EVERY PERSPECTIVE IS A SIGNIFICANT PART OF OUR SUCCESS. SHOULD YOU REQUIRE ANY REASONABLE ADJUSTMENT THROUGHOUT THE RECRUITMENT PROCESS, PLEASE DO NOT HESITATE TO LET A MEMBER OF THE TALENT TEAM KNOW.

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WHAT YOU WILL DO:

• Assisting in the preparation of key placement documentation ensuring meeting with minimum standards, following Ardonagh processes and market Compliance
• Initiating and overseeing the premium processing function, supporting the processing technicians with the resolution of queries as appropriate
• Training and support of 3rd Party Service Providers
• Maintaining an accurate and compliant record of the placement via GXB
• Utilising relevant market and internal systems to aid in the placement process
• Support the internal File Audit process working with the File Review and Internal Audit team as appropriate
• Oversight and ownership of key contractual dates, including payment warranties, subjectivities and NOC’s
• Work with Clients and Brokers to address Cash & Credit Control issues, identify route cause of any recurring issues and propose changes to the process to bring improvements

The ultimate objective of this role is to drive the delivery of an efficient and enhanced end to end operations service to our Clients and our Brokers/ Account Executives. This includes:

• Ensure effective delivery of all Broker Support activities in accordance with the target Ardonagh model
• Oversee the service delivery provided by our 3rd party providers; ensuring positive collaboration and support.
• Maintain awareness of the end to end processes relative to IBA, Premium Processing, Claims and all middle office tasks