Senior Bursary Officer

at  Stellenbosch University

Duties/Pligte

• Providing information to and addressing queries from students and parents in person, or via email or telephone.
• Adhering to the standard operating procedures of the Centre for Undergraduate Bursaries and Loans as well as those of the various funders regarding the administration of bursaries.
• Providing data, information and insight for strategic and operational support.
• Liaising with internal and external stakeholders and ensuring that all funds-related information be provided and captured or updated on Stellenbosch University’s (SU) system.
• Monitoring and evaluating processes and systems in the SU financial aid environment against internal matrices and by benchmarking against other institutions.
• Participating in internal control tests and audits, and providing feedback to auditors.
• Awarding bursaries with reference to applications, nominations according to specific donor requirements or funders’ decisions.
• Assisting with processing applications and nominations.
• Processing allowance disbursement, cancellation and refunding.
• Compiling reports, performing reconcilitions, compiling and giving presentations on Centre funds.
• Performing ad hoc tasks as operationally required.
• Performing administrative tasks related to the above duties.
• Verskaf inligting aan en hanteer navrae vanaf studente en ouers, hetsy persoonlik of per e-pos of telefoon.
• Volg die standaardbedryfsprosedures van die Sentrum vir Voorgraadse Beurse en Lenings sowel as dié van die onderskeie befondsers wat beursadministrasie betref.
• Verskaf data, inligting en insig vir strategiese en operasionele steun.
• Skakel met interne en eksterne belanghebbendes en verseker dat alle inligting rakende fondse verskaf word en op die Universiteit Stellenbosch (US) se stelsel vasgelê of bygewerk word.
• Moniteer en evalueer die prosesse en stelsels in die US-omgewing vir finansiële bystand vergeleke met interne matryse en deur middel van yking teenoor ander instellings.
• Neem aan toetse en oudits vir interne beheer deel en verskaf terugvoer aan ouditeurs.
• Ken beurse toe aan die hand van aansoeke, benoemings volgens spesifieke skenkers se vereistes of befondsers se besluite.
• Verleen bystand met die verwerking van aansoeke en benoemings.
• Verwerk die uitbetaling, kansellasie en terugbetaling van toelaes.
• Stel verslae op, voer rekonsiliasies uit, stel aanbiedings oor fondse in die Sentrum saam en lê dit voor.
• Verrig van tyd tot tyd ad hoc-take volgens operasionele vereistes.
• Verrig administratiewe take wat met bostaande pligte verband hou.

Job Requirements/Pos Vereistes

• A relevant bachelor’s degree or equivalent three-year post-matric qualification.
• At least two years’ experience in a relevant environment (funding/financial aid).
• High-level computer literacy (among others, in Outlook, Word and SharePoint).
• Proven advanced Excel skills.
• Proven experience in data capturing, management and analysis.
• Excellent financial management and administrative skills.
• Effective planning, organisational and prioritisation skills.
• Excellent verbal and written communication skills in English and the ability to function in a multilingual environment.
• Sound interpersonal skills and the ability to function as part of a team.
• The ability to function effectively under pressure.
• The ability to function independently and pay attention to detail.
• The willingness and availability to work outside normal office hours on own initiative if operationally required.
• ’n Tersaaklike baccalaureusgraad of gelykwaardige driejaar-naskoolse kwalifikasie.
• Minstens twee jaar se ervaring in ’n tersaaklike omgewing (befondsing/finansiële bystand).
• Hoëvlakrekenaargeletterdheid (onder meer Outlook, Word en SharePoint).
• Bewese gevorderde Excel-vaardighede.
• Bewese ervaring in datavaslegging, -bestuur en -ontleding.
• Uitmuntende finansiële bestuurs- en administratiewe vaardighede.
• Die vaardighede om doeltreffend te kan beplan, organiseer en prioritiseer.
• Uitmuntende mondelinge en skriftelike kommunikasievaardighede in Engels, en die vermoë om in ’n meertalige omgewing te funksioneer.
• Goeie interpersoonlike vaardighede en die vermoë om as lid van ’n span te funksioneer.
• Die vermoë om doeltreffend onder druk te werk.
• Die vermoë om onafhanklik te funksioneer en op besonderhede te let.
• Die bereidwilligheid en beskikbaarheid om buite normale kantoorure op eie inisiatief te werk, indien operasionele omstandighede dit vereis.

Recommendation/Aanbeveling

• Experience in a financial aid office.
• Ervaring in ’n kantoor vir finansiële bystand.

• Providing information to and addressing queries from students and parents in person, or via email or telephone.
• Adhering to the standard operating procedures of the Centre for Undergraduate Bursaries and Loans as well as those of the various funders regarding the administration of bursaries.
• Providing data, information and insight for strategic and operational support.
• Liaising with internal and external stakeholders and ensuring that all funds-related information be provided and captured or updated on Stellenbosch University’s (SU) system.
• Monitoring and evaluating processes and systems in the SU financial aid environment against internal matrices and by benchmarking against other institutions.
• Participating in internal control tests and audits, and providing feedback to auditors.
• Awarding bursaries with reference to applications, nominations according to specific donor requirements or funders’ decisions.
• Assisting with processing applications and nominations.
• Processing allowance disbursement, cancellation and refunding.
• Compiling reports, performing reconcilitions, compiling and giving presentations on Centre funds.
• Performing ad hoc tasks as operationally required.
• Performing administrative tasks related to the above duties.
• Verskaf inligting aan en hanteer navrae vanaf studente en ouers, hetsy persoonlik of per e-pos of telefoon.
• Volg die standaardbedryfsprosedures van die Sentrum vir Voorgraadse Beurse en Lenings sowel as dié van die onderskeie befondsers wat beursadministrasie betref.
• Verskaf data, inligting en insig vir strategiese en operasionele steun.
• Skakel met interne en eksterne belanghebbendes en verseker dat alle inligting rakende fondse verskaf word en op die Universiteit Stellenbosch (US) se stelsel vasgelê of bygewerk word.
• Moniteer en evalueer die prosesse en stelsels in die US-omgewing vir finansiële bystand vergeleke met interne matryse en deur middel van yking teenoor ander instellings.
• Neem aan toetse en oudits vir interne beheer deel en verskaf terugvoer aan ouditeurs.
• Ken beurse toe aan die hand van aansoeke, benoemings volgens spesifieke skenkers se vereistes of befondsers se besluite.
• Verleen bystand met die verwerking van aansoeke en benoemings.
• Verwerk die uitbetaling, kansellasie en terugbetaling van toelaes.
• Stel verslae op, voer rekonsiliasies uit, stel aanbiedings oor fondse in die Sentrum saam en lê dit voor.
• Verrig van tyd tot tyd ad hoc-take volgens operasionele vereistes.
• Verrig administratiewe take wat met bostaande pligte verband hou