Senior Business Accountability Specialist - Issue Management

at  Wells Fargo

APPLICANTS WITH DISABILITIES

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

WELLS FARGO RECRUITMENT AND HIRING REQUIREMENTS:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process

Required Qualifications:

• 4+ years of risk management, business controls, quality assurance, business operations, compliance, or process experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Superior project management skills including the ability to handle multiple projects/initiatives/issues concurrently.
• Experience communicating with all organization levels including senior leadership.
• Experience managing a project/issue/initiatives team throughout the entire project/initiative/issue life cycle from problem definition, requirement definition, design, and testing and implementation.
• Ability to influence executive decision-making and successfully negotiate critical issue resolution related to program initiatives.
• Experienced facilitator that leverages MS Teams for virtual meetings
• Excellent verbal, written, and interpersonal communication skills.
• Working knowledge of issue management policy
• Ability to evaluate risks and the impact of decisions on an overall organization.
• Wells Fargo Sales systems experience (Ex. CORE, Horizon, CRM, Sales Central Portal, One Right Answer

Wells Fargo is seeking a Senior Business Accountability Specialist in Consumer Lending as part of Wells Fargo Home Lending. Learn more about the career areas and lines of business at wellsfargojobs.com .

In this role, you will:

• Lead or participate in moderately complex initiatives and deliverables within business and contribute to large-scale, cross-functional planning related to mitigation of current and emerging business risk issues and concerns.
• Assess, analyze, and design moderately complex controls, protocols, and approaches with respect to risk mitigation and the control environment, including ensuring effective planning for sustainability, ongoing control adherence, reporting, measurement, technology impacts, and monitoring.
• Independently make decisions and resolve moderately complex issues while leveraging solid understanding of the business’s functional area or products, operations, and regulatory environment; facilitate decision-making and issue resolution, and support implementation of developed solutions and plans; lead peers and key business partners to meet deliverables and drive new initiatives.
• Collaborate and consult with peers, colleagues, and mid-level managers to address current and emerging risks associated with business activities and operations, and provide guidance or support in interpreting, developing, and implementing risk-mitigating strategies.
• Partner with peers and the business in interactions with external parties to support appropriateness and timeliness of response, and effectiveness of communications and materials.
• May serve as a mentor for lower-level staff.

Required Qualifications:

• 4+ years of risk management, business controls, quality assurance, business operations, compliance, or process experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.

Desired Qualifications:

• Superior project management skills including the ability to handle multiple projects/initiatives/issues concurrently.
• Experience communicating with all organization levels including senior leadership.
• Experience managing a project/issue/initiatives team throughout the entire project/initiative/issue life cycle from problem definition, requirement definition, design, and testing and implementation.
• Ability to influence executive decision-making and successfully negotiate critical issue resolution related to program initiatives.
• Experienced facilitator that leverages MS Teams for virtual meetings
• Excellent verbal, written, and interpersonal communication skills.
• Working knowledge of issue management policy
• Ability to evaluate risks and the impact of decisions on an overall organization.
• Wells Fargo Sales systems experience (Ex. CORE, Horizon, CRM, Sales Central Portal, One Right Answer)

Job Expectations:

• This position is not eligible for Visa sponsorship.
• This position requires compliance with all mortgages regulatory requirements and Wells Fargo’s compliance policies related to these requirements. Successful candidates must also meet ongoing regulatory requirements including additional screening and required reporting of certain incidents.
• This position offers a hybrid work schedule.
• Preferred location(s) listed below. Other locations within the Wells Fargo footprint may be considered. Relocation assistance is not available for this position.

Posting Locations:

• Charlotte, NC -1525 W WT Harris
• Des Moines, IA-800 S Jordan Creek Pkwy
• Tempe, AZ-1150 W. Washington St
• Chandler, AZ -2850 S Price Rd
• Phoenix. AZ -11601 N. Black Canyon Hwy
• Minneapolis, MN- 600 Wells Fargo
• Irving, TX- 250 E John Carpenter Fwy
• San Antonio, TX- 4101 Wiseman Blvd