Senior Business Accountability Specialist

at  Wells Fargo

Wells Fargo is seeking a Senior Business Accountability Specialist as part of the Engagement Services Team in Branch Oversight & Support - Branch Risk Services. The Senior Business Accountability Specialist role coordinates first and second - and third-line testing engagements and serves as a liaison and single point of contact between testing partners and CSBB lines of business and Control. Testing coordination work requires the ability to act as subject matter expert on risk matters, understand multiple businesses, manage senior level stakeholders in a matrixed accountability, and have a deep understanding for how the reviewer will test Branch Banking, Chief Administrative Office, and Affluent. This role requires high quality and daily interaction with key stakeholders of a senior level across the line of business, Control, Legal and Operational Risk Business Oversight to drive satisfactory results within expected timelines, including facilitation of escalations. Learn more about the career areas and lines of business at wellsfargojobs.com .

In this role, you will:

• Coordinate all aspects of testing engagements (Audit, IT&V, Compliance, Control, COSO, etc.)
• Drive constant engagement with business process owners and control partners, as appropriate, to deliver appropriate and accurate response to information requests within established deadlines.
• Review and interpret new testing notifications and ongoing requests to determine engagement of appropriate partners throughout review lifecycle.
• Analyze, coordinate, and effectively track information requests and report testing observations/findings during fieldwork
• Coordinate and review responses to all testing observations/potential issues including draft reports
• Facilitate and/or participate in all engagement discussions including walk-throughs and business process overviews based on business process subject matter expertise.
• Build relationships and collaborate with key stakeholders across CSBB businesses and other first second- and third-line functions
• Facilitate collaborative meetings to establish priorities and accountability for assigned initiatives, solutions are designed, integrated, and controlled to improve effectiveness, limit risk exposure, and create efficiencies as appropriate.
• Strategically collaborate and consult with peers, colleagues, and mid to senior-level managers to identify current and emerging risks associated with business activities and operations, and provide guidance in interpreting, developing, and implementing risk mitigating strategies
• Facilitate escalations as necessary.
• Maintain master report and calendar of all testing reviews. Ensure accurate and current tracking of all testing engagements inclusive of upcoming, in progress, closed reviews and validation results.
• Cross-train to provide effective backup support for peers when necessary.
• Independently make decisions and resolve moderately complex issues while leveraging solid understanding of the business’s functional area or products, operations, and regulatory environment; facilitate decision-making and issue resolution, and support implementation of developed solutions and plans; lead peers and key business partners to meet deliverables and drive new initiatives
• Partner with peers and the business in interactions with external parties to support appropriateness and timeliness of response, and effectiveness of communications and materials
• May serve as a mentor for lower-level staff

Required Qualifications:

• 4+ years of risk management, business controls, quality assurance, business operations, compliance, or process experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Knowledge and understanding of banking: regulations, compliance, policies, process, and procedures
• Ability to present reports to and interact with senior leaders
• Experience testing policy and procedures/control testing
• Knowledge and understanding of regulatory compliance requirements
• Ability to support many high priority, high complexity, and high-risk efforts simultaneously
• Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment
• Ability to articulate issues, risks, and proposed solutions to various levels of staff and management
• Excellent critical thinking skills
• Ability to work independently
• Ability to facilitate and lead meetings to reach conclusions, identify tasks, record actions, and achieve results
• Knowledge of issue management policy
• Solid decision making skills
• Experience working with the Shared Risk Platform (SHRP)
• Strong risk management and compliance skills
• Branch Banking experience
• Ability to negotiate, influence, and collaborate to build successful relationships
• Experience developing partnerships and collaborating with other business and functional areas
• Ability to gather, organize, and interpret data
• Excellent verbal, written, and interpersonal communication skills
• Strong analytical skills with ability to turn findings into executable plans to meet business objectives
• Advanced Microsoft Office skills, specifically PowerPoint and Excel

Job Expectations:

• This role offers a hybrid schedule

Pay Range:

• New York City, NY- Pay Range: $100,800 - $179,200

The Senior Business Accountability Specialist role coordinates first and second- and third-line testing engagements and serves as a liaison and single point of contact between testing partners and CSBB lines of business and Control. Testing coordination work requires the ability to act as subject matter expert on risk matters, understand multiple businesses, manage senior level stakeholders in a matrixed accountability, and have a deep understanding for how the reviewer will test Branch Banking, Chief Administrative Office, and Affluent. This role requires high quality and daily interaction with key stakeholders of a senior level across the line of business, Control, Legal and Operational Risk Business Oversight to drive satisfactory results within expected timelines, including facilitation of escalations.
A successful candidate will be proficient in Consulting, Adaptability/Agility, Execution, Organizational & Business Insight, Partnership, Risk & Compliance, Risk Evaluation, Risk Identification & Assessment.

APPLICANTS WITH DISABILITIES

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

WELLS FARGO RECRUITMENT AND HIRING REQUIREMENTS:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process

• Coordinate all aspects of testing engagements (Audit, IT&V, Compliance, Control, COSO, etc.)
• Drive constant engagement with business process owners and control partners, as appropriate, to deliver appropriate and accurate response to information requests within established deadlines.
• Review and interpret new testing notifications and ongoing requests to determine engagement of appropriate partners throughout review lifecycle.
• Analyze, coordinate, and effectively track information requests and report testing observations/findings during fieldwork
• Coordinate and review responses to all testing observations/potential issues including draft reports
• Facilitate and/or participate in all engagement discussions including walk-throughs and business process overviews based on business process subject matter expertise.
• Build relationships and collaborate with key stakeholders across CSBB businesses and other first second- and third-line functions
• Facilitate collaborative meetings to establish priorities and accountability for assigned initiatives, solutions are designed, integrated, and controlled to improve effectiveness, limit risk exposure, and create efficiencies as appropriate.
• Strategically collaborate and consult with peers, colleagues, and mid to senior-level managers to identify current and emerging risks associated with business activities and operations, and provide guidance in interpreting, developing, and implementing risk mitigating strategies
• Facilitate escalations as necessary.
• Maintain master report and calendar of all testing reviews. Ensure accurate and current tracking of all testing engagements inclusive of upcoming, in progress, closed reviews and validation results.
• Cross-train to provide effective backup support for peers when necessary.
• Independently make decisions and resolve moderately complex issues while leveraging solid understanding of the business’s functional area or products, operations, and regulatory environment; facilitate decision-making and issue resolution, and support implementation of developed solutions and plans; lead peers and key business partners to meet deliverables and drive new initiatives
• Partner with peers and the business in interactions with external parties to support appropriateness and timeliness of response, and effectiveness of communications and materials
• May serve as a mentor for lower-level staf