Senior Business Analyst

at  Customertimes

We are looking for an experienced Senior Business Analyst to join our team and contribute to the ongoing evolution of our CRM solution based on the Salesforce platform in the Healthcare sector.
Type:
Remote
Job ID:
JR-60946
Technologies:
Business Analysis
Agile
SDLC (Software Development Lifecycle)

JOB DESCRIPTION

You will work closely with stakeholders to define and implement business requirements, ensuring alignment with company goals and evolving business needs. This role may require occasional business trips.
The ideal candidate has strong analytical skills, excellent stakeholder management abilities, and experience in IT outsourcing or software development environments.‍

REQUIREMENTS:

• Experience: 5+ years of experience as a Business Analyst or Product Owner in an IT outsourcing or software development environment;
• Education: Bachelor’s degree in Business Administration, Computer Science, or a related field;
• Strong understanding of software development lifecycle (SDLC) and Agile methodologies (Scrum/Kanban);
• Experience working with distributed teams and offshore delivery models;
• Proficiency in requirements management tools (e.g., JIRA, Confluence);
• Strong analytical, problem-solving, and critical-thinking skills;
• Exceptional communication and stakeholder management abilities, Proven experience in challenging stakeholder management;
• Proven ability to balance strategic thinking with attention to detail;
• Background in the healthcare domain;
• German B2 level.