Senior Business Analyst

at  Diligenta

Who are Diligenta?
Diligenta’s vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do and our aim is to transform our clients’ operations. A business that has been described as ‘home’ by existing employees, we drive a culture that is founded on positive change and development.
The Opportunity
We have multiple opportunities for a Senior Business Analyst to join our team in either Bristol or Peteborough, working on a hybrid basis. This role will be responsible for analysing, defining and shaping strategic outcomes to deliver change across the business which maximizes business benefit and architectural reusability.
A typical day to day would see you actively working with Transformation and the business stakeholders to shape and define business solutions. You will also be consulting with various figures, both inside and outside of the business, to understand and evaluate the impacts of change.

You’ll be:

• Working with our business, Transformation team, and strategic partners on big, complex projects to figure out, understand, and agree on what we need.
• Helping come up with creative business solutions that fit our strategic, tactical, and operational goals, often impacting multiple units across Diligenta.
• Keeping an eye on new laws and regulations to see how they might affect our business processes and systems.
• Talking with the business and partners to pinpoint and tackle business challenges, uncover root causes, and suggest the best ways forward.
• Creating clear and engaging documentation, using visuals and stats to explain requirements, options, and feasibility to different stakeholders.
• Supporting business acceptance testing by helping out with testing strategies and plans, and being the go-to person for any questions or issues that come up.

Please refer the Job description for details