Senior Business Analyst - Giftcards

at  Zalando

THE ROLE & THE TEAM

Zalando Gift Cards are the perfect gift for friends, family or for any corporate incentive like loyalty programs and employee rewards. We are a cross-functional unit, integrated in Zalando’s Digital Experience department, which executes global gift card marketing and sales strategy across Europe. Our goal is to provide our end consumers with a perfect gifting experience and to build up long-lasting cooperations with our partners and customers across Europe. Gift cards team is currently structured into 3 channels - B2B, B2C, and Retail.
As a Senior Business Analyst, you raise the bar and set analytical standards, enabling other roles within the team to make data-driven decisions. Here you work alongside the Commercial and Tech teams. You will be responsible for turning data into insights, ensuring data quality and availability to your team and stakeholders. You work as a senior individual contributor, where you define our analytical ways of working while solving individual advanced analytics requests end-to-end. You have the ability to disambiguate complex analytical problems, separating insights from the noise and develop scalable KPI frameworks.
With your analytical and technical guidance you contribute to key initiatives, advise on state-of-the-art methodologies and frameworks for scalable A/B testing, causal inference and other experimentation designs. You operate at the forefront of technology, tackling complex research and analytical challenges.

WHAT WE’D LOVE YOU TO DO (AND LOVE DOING)

• Be a thought leader on tackling complex analytics problem statements providing guidance for tech and commercial leaders
• Raise the bar for analytical methods and experimentation frameworks
• Embrace innovation and define ways of working how insights generation powers the data-driven development of improved customer conversion
• Deliver insights, contributing to commercial decisions around conversion with major profit contribution impact
• Drive collaboration and foster transparent communication across different teams