Senior Business Analyst, Information Technology

at  University of Ottawa

POSITION PURPOSE

Reporting to the Lead Business Analyst, Information Technology, the incumbent provides guidance and advice to clients in order to align the technology solutions and the business objectives and requirements. Works closely with various levels of senior management, often acting as an official liaison between IT and the client to identify how to apply new technologies and procedures to the organization’s advantage.

IN THIS ROLE, YOUR RESPONSIBILITIES WILL INCLUDE:

• Business Analysis: Lead the evaluation of the business and operational requirements of client requests, to recommend the procedures, implementation, development and improvements deemed necessary. Write business cases and communicate these between IT teams, managers and others involved in the process.
• Business Requirements: Identify, design, and refine business process changes and transactions. Develop a full understanding of business requirements in order to translate them into technical specifications to facilitate the development of new systems and ensure development efforts meet the needs of clients.
• Risk Assessment: Anticipate risks and issues in plans and requirements and work in collaboration with IT professionals to take appropriate action to mitigate and resolve them. Ensure that designs are implemented into a solution that is fully tested, functional, and accurate. Oversee the smooth transition of all system enhancements into the daily operations of users.
• Testing: Design and execute business and end-user test scenarios and integration tests. Ensure that the system meets the requirements in terms of functionality, performance, reliability, and security. Track, monitor and demonstrate completion of a requirement.
• Documentation: Prepare technical reports and instructional manuals in order to document systems development and to support users with the use of new systems after implementation. Document application functionality as well as the individual transactions tested, keeping track of the different levels of errors; package service requests, problem logs, and systems enhancements into evolution releases for the business area.