Senior Business Analyst, MENA

at  Tripcom Group

ABOUT US

Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar.
Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services.
We have four Customer Service Centres for Trip.com established in Japan, Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different languages.
We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world’s leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller.

INTRODUCTION

We are looking for an expert of Analytics & Insights to help us manage and grow our global business at Trip.com. You will be responsible for maximizing Trip.com’s global business, as well as establish Trip.com as a thought-leader in the field.

• Conduct integrated analysis of market competition/business performance and generate actionable insights from data-driven perspective.
• Conduct comprehensive analysis to identify key trends of travel products; Test and monitor campaign performance and generate insights to discover new opportunities.
• Support the exploration and assessments of business optimizations in terms of strategies and executions.
• Drive product portfolio localization and optimization through delivering the solid analysis on field force effectiveness and issues identification.
• Develop metrics and trackers to provide timely performance diagnostics to assessment.
• Support alternative business model advancement and the multi-channel strategy development by collaborating with product, R&D, user research and other cross-function teams.