Senior Business Analyst (Mobile Apps)

at  NTT Data

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

EXPERIENCE AND SKILLS REQUIRED

• Experience working in relevant environment/s, i.e. Mobile/Digital change
• Strong analytical, conceptual, and creative skills to navigate complexity and rapid changes
• Experience in UX prototyping to enhance user-centric design
• Design thinking, ability to manage multiple stakeholder expectations, communicate in a clear non-ambiguous manner, conduct requirements workshops, drive decision-making
• Experience of working in an FS advisory role, in a similar organization is a massive plus
• Experience in documenting a business case, business process modeling, and requirement elicitation through workshops
• Manage projects from inception through design to delivery
• An IT background with a solid grounding in technology
• Experience of working in both Agile & waterfall SDLCs
• Communication, group dynamics, collaboration and continuous improvement are core - being best practice-driven

• Work with colleagues & cross-functional teams in an Agile environment to produce and own business user requirements, functional specifications and business cases
• Support the end-to-end digital process, from design through to development, testing and implementation, ensuring that digital deliverables meet business requirements and are fit for purpose.
• Work closely with the UI/UX designers, ensure that UI & UX are designed properly and meet the business requirements.
• Work closely with application developers and project managers to plan, design, and implement mobile applications that meet business requirements.
• Analyze and specify new features and changes of existing features as well as interface level requirements: field mappings, field gap analysis
• Engage with business users, understand the problem statement, and agree scope of engagement
• Interview product owners to understand as-is business processes and then develop customer-driven to-be processes
• Support the Business by documenting process models and identifying opportunities for improvement
• Ability to map customer experience using tools like personas, customer journeys, etc.
• Gather and analyse statistical data from the business areas for supporting business case for change
• Research and analyse best-in-class industry processes to support digitization & simplification of customer journeys
• Support the Business in planning and designing digital strategies encouraging customer retention and customer loyalty
• Bring in industry experience and thought leadership to advise on trends, future operating models and best-in-class journeys
• Develop a deep understanding of the business context and marketplace that our business stakeholders are operating in
• Employ process modeling techniques to capture requirements. Work hand-in-hand with the Product Owner and Development teams in order to deliver process improvements
• Work with multiple product owners to write & develop clear, non- implementation-specific epics, user stories and acceptance criteria
• Support and contribute to the metrics-driven culture within our function