Senior Business Analyst

at  Nationwide

We are looking for a Senior Business Analyst (SBA) in the Retail Products Unsecured Lending Team.

The role will be responsible for designing and delivering value add business solutions across our Credit Card and Personal Loan products. We’re looking for candidates who are proactive, highly motivated, self-managing and can navigate ambiguity. Working alongside other change colleagues, the successful candidates will be involved in:

• Strategy, Shaping and Discovery
• Business Analysis
• Operating Model & Solution Design
• Business Process Design & Optimisation
• Requirements Engineering
• Business Change & Readiness

You’ll also be responsible for task managing people and provide advice and counsel to other members of the team.
At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.
For this job you’ll spend at least two days per week, or if part time you’ll spend 40% of your working time, based at our Swindon office. If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here.
If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can.

ABOUT YOU

• Experience of working with a business analysis or solution design role.
• Excellent insight in defining business requirements with the ability to analyse and problem-solve to determine solutions.
• Knowledge in business solution/analysis techniques, tools, and methods with a strong understanding of their purpose, fit and relevance when initiating developments.
• An understanding of and the ability to accommodate the needs of multi-disciplined teams, consisting of internal and external resources i.e. third-party suppliers.
• A strong understanding of business processes and how technology supports business change.
• The ability to confidently communicate with the ability to influence stakeholders, task manage an analysis team and communicate progress at various levels.
• Experience of leading a team across small or large scale initiatives.
• Commitment to personal development and take responsibility for your own continuous improvement.
• Experience of delivering change through a variety of approaches including agile and waterfall.

Our Customer First behaviours are all about putting customers and members at the heart of how we work together. You can strengthen your application by showing the behaviours that resonate with you, and how you might have already demonstrated these.

• Say it straight - This is about being honest and direct with good intent and saying what needs to be said in the room. It’s also about being clear, precise, and using language that we and, importantly, our customers and members can understand.
• Push for better - This is about aiming high and constantly looking for better in how we work together and serve our customers and members.
• Get it done - This is about prioritising what will have the greatest impact, being decisive and taking accountability for delivering on the end-to-end outcome.

We know applying for jobs can sometimes feel like you’re sending an application into a black hole. We review each application individually. So, it’s a good idea to call out your most relevant experience on your application to give yourself the best chance.

WHAT YOU’LL BE DOING

As a Business Analyst in this role, you’ll be working closely with other BA’s, building, managing, and leading in relationships, effectively engaging with the Change team. You’ll be accountable for the scoping, planning and defining approaches of initiatives, translating business content into relevant deliverables, providing analysis along the way to prompt successful completion of objectives.
You’ll be using your own initiative in this role and required to work with a pro-active mindset and an aim to identify, escalate and resolve issues/ risks. As a Senior Business Analyst, you’ll strive for continuous development in your work, identifying areas for improvement throughout the lifecycle of an initiative.
This Senior Business Analyst role requires you to collaborate with change makers and leaders across the other change teams, as well as across COO, to understand and influence interlocks and dependencies.
With relevant experience under your belt, you’ll be using your business analysis or solution knowledge to identify solutions to achieve the best outcome, influencing business resolutions with confidence and innovation to achieve the best results.

The role will be responsible for designing and delivering value add business solutions across our Credit Card and Personal Loan products. We’re looking for candidates who are proactive, highly motivated, self-managing and can navigate ambiguity. Working alongside other change colleagues, the successful candidates will be involved in:

• Strategy, Shaping and Discovery
• Business Analysis
• Operating Model & Solution Design
• Business Process Design & Optimisation
• Requirements Engineering
• Business Change & Readines