Senior Business Analyst

at  TOWER Insurance

WHY YOU’LL LOVE WORKING WITH TOWER

At Tower, we live and breathe our values - they are at the heart of every interaction. Our people come first, we pride ourselves on creating a diverse and inclusive space that allows our people to thrive. Encouraging everyone to bring their whole selves to work, we aim to represent the diverse communities we work in and with.
We also have a plan to lead our industry forward into a more customer-centric future with innovation and disruptive thinking, as a unique Kiwi and Pacific insurance provider operating for over 150 years, with roots all the way back to Dunedin.

WHAT WILL YOU BE DOING?

Tower is transforming the Digital and Data landscape for Insurance in NZ and the Pacific.
We have laser focus on driving hard and fast with our capability being at the core of everything. We are passionate about how we can drive the business forward, as is the rest of the Executive Team.

TO BE SUCCESSFUL IN THIS ROLE, YOU WILL ALSO BE ABLE TO DEMONSTRATE THE FOLLOWING:

• At least 8 year’s industry prior experience in Information Technology & IT and preferably in the insurance industry
• Have a ‘customer first mind-set’ and a bias for getting things done
• Catalyst for innovation - you must think beyond a project or program, to a wider more seamless application of ideas and values.
• You shall be able to facilitate and promote collaboration between designers and the technical team members to come up with a feasible solution without dictating what the customer experience or technical implementation should be. .(Confluence, Jira and Miro are primary tools used for collaboration at Tower)
• Ownership of user stories/requirements - The Senior BA should not be the person who dictates design, customer experience, copy, technical solution or test approach, but they own the process of pulling all those elements together into a cohesive story that can be executed by the development team and tested by the QA team at Tower.
  We do what’s right; if you feel comfortable doing so, please let us know early in the process if there are any diversity needs, we can meet or make reasonable adjustments to enable you to shine. If you would like to note which pronouns you use at any point in the application or interview process, please let us know. We are proud holders of the Rainbow and DV Free Ticks which are important to us.
  We are seriously committed to diversity and inclusion and welcome any successful candidate to get involved in one of our Inclusion Network Groups, which will help us to better understand and meet the needs and interests of our increasingly diverse workforce.