Senior Business Analyst

at  Uniting

SENIOR BUSINESS ANALYST - FINANCE FOCUS - FULL TIME FIXED TERM CONTRACT TO FEBRUARY 2025 - 3 DAYS IN OFFICE 2 DAYS WFH

• Utilise advanced data mapping and transformation techniques to streamline finance operations.
• Develop and validate cost-effective, API-driven solutions to meet complex business requirements.
• Must have Proven experience in full lifecycle ERP or finance implementations
• Base Salary + Super and NFP Salary Packaging Benefits (extra $18,550 tax-free) - Take home more pay.

ABOUT US

Uniting NSW.ACT is a highly inclusive, imaginative not-for-profit organisation dedicated to caring for everyone and being where the community needs us most. We strive to be the employer of choice in the NFP space, attracting passionate and talented individuals who want to make a difference.

QUALIFICATIONS:

• Bachelor’s qualification in a relevant field or equivalent experience.

EXPERIENCE:

• Minimum of 5 years of experience as a Business Analyst, Strategy Consultant, or Technical Analyst, with a focus on customer experience, billing, and finance systems.
• Experience in the aged care industry and technology transformation, including data flow mapping and integrations.
• Proven experience in full lifecycle ERP or finance implementations, with a strong preference for experience with customer experience and billing information systems such as Microsoft Dynamics 365, Epicor, or others.
• Strong understanding of customer experience and billing in aged care, reforms, regulations, and compliance.
• Excellent problem-solving skills and attention to detail.
• Strong organisational and time management abilities.
• Highly skilled in using Jira and Confluence.

ABOUT THE ROLE

As a Senior Business Analyst (Finance Systems), you will play a critical role in optimising our core finance and billing management processes. You will bridge the gap between business needs and technology solutions, ensuring a successful transition to the target state. This role offers an exciting opportunity to leverage your expertise in finance and billing management to drive efficiency, streamline processes, and enhance overall functionality.

KEY RESPONSIBILITIES:

• Requirements Gathering: Collaborate with stakeholders to gather, document, and prioritise business requirements related to customer experience and billing management.
• Business Process Analysis and Data Mapping: Analyze existing business processes, identify areas for improvement, and recommend optimised processes in alignment with Microsoft Dynamics 365 and new billing system capabilities. Support in defining detailed use cases, interfaces, data flows, and transformation rules.
• Solution Validation and Costs: Work closely with functional consultants to ensure that proposed solutions meet business requirements and objectives. Understand technical requirements and the use of APIs. Build cost-benefit comparisons for potential solution options.
• Testing Coordination: Plan and coordinate testing efforts, including user acceptance testing, to validate that the implemented solutions effectively address business needs.
• Documentation and Communication: Document and communicate project requirements, business processes, scope, technology impacts, and status to stakeholders, ensuring clear and consistent communication throughout the implementation process.
• Risk Management: Identify potential project risks and issues and work collaboratively to develop and execute mitigation plans.
• Change Management Support: Actively support change management activities by collaborating with the change management team to ensure a smooth transition.
• Team Support and Collaboration: Collaborate with business stakeholders, various IT teams, and foster cross-team collaboration to help project team members complete project tasks and produce deliverables. Participate in your team’s operating rhythm and provide progress updates through agreed forums and channels.