Senior Business Change Manager

at  EasyJet

JOB ACCOUNTABILITIES

Lead change management efforts on key transformation initiatives:
Act as a trusted partner to leadership teams, leading the development of comprehensive business change approaches/strategies within transformation programmes or an organisational area/domain
Lead on change management activities to drive a deep understanding of change impacts in complex environments through change impact assessments and stakeholder analysis
Employ appropriate change management methodologies to create conditions for a smooth transition that enables transformational change to embed
Work in collaboration with other change activation teams (e.g Organisation Design, HR Business Partners, L&D, Internal Communications and Industrial Relations) to ensure the embedding of transformational change
Lead the planning, delivery and measurement of change management activities, artefacts and interventions to ensure successful embedding of change initiatives
Create and promote a clear and compelling change story for the organisational area/domain, ensuring alignment to easyJet’s wider change story and strategy
Build and maintain a deep understanding of the organisational area, understanding the ways of working, team ambitions and dynamics, processes, technology and operating models
Understand and socialise the organisational change impact landscape, showcasing the level of change landing and impact across teams, driving meaningful conversations on embedding risks, prioritisation and sequencing
Lead the measurement and analysis of change adoption and manage change embedding risks, promptly addressing doubts and uncertainty surrounding the change to foster acceptance and adoption
Facilitates culture shift strategies to introduce new and remove old behaviours in a sustainable way aligned to the desired business outcomes
Foster an environment of transparency with leaders on embedding progress and lead strategies to either accelerate change or course correct
Team management:
Ensure the business change resource demands are met within the organisational area/domain ensuring business cases include business change budgets where appropriate
Recruit, lead, mentor and coach the business change team, ensuring training plans and learning opportunities are established, driving career development
Strengthening change management capabilities:
Ensure ongoing coaching and mentoring around good change enablement practices to senior leadership, leaders, and influencers to increase their effectiveness in driving sustainable change
Facilitate and build business change training material to upskill colleagues (at all levels) on business change best practices, strengthening our change capability
Drive best practices within the Business Change team, quality assuring artefacts, approaches and deliverables
Bring fresh thinking, industry best-practices and emerging trends to the Business Change practice, driving continuous improvement, learning and growth
Requirements of the Role

KEY SKILLS REQUIRED

Deep change management experience gained through leading several complex change transformation initiatives end-to-end
Certified in Change Management (e.g. APMG/Prosci) with experience of leading business change activities across a range of delivery methods, including agile, waterfall and hybrid
Strong commercial acumen, able to apply knowledge of internal and external business environments to consider the bottom-line impact of a range of solutions, maximising benefits whilst balancing risks
Strong people leadership experience with a proven record of leading and coaching high performing business change teams
Skilled ability to perform synthesis and analysis working at a strategic level, translating into action
Comfortable challenging leaders, managing conflict and remediating situations to drive alignment and a clear direction of travel
High level of flexibility with a proven record of leading others successfully through cultural, process, system and transformational change
Curious with a strong desire to understand more about business problems, change impacts, change initiatives and ways of working
Resilient and able to work under pressure, skilled at handling complexity, ambiguity and uncertainty
Skilled communicator with the ability to interpret and make sense of complexity through both written and verbally communication mechanisms
Excellent collaborator, with the ability to work and negotiate with stakeholders at all levels
Has a self-starter mentality with a strong desire and ability to make things happen
Skilled facilitator, confident facilitating both in-person and remotely with large groups of people with differing opinions and view points

At easyJet we are leading an exciting transformation agenda, the Senior Business Change Manager is responsible for supporting the development and implementation of a transformation strategy by leading, overseeing and facilitating the embedding activities. The Senior Business Change Manager has responsibility of the end to end change management strategy and plan of transformation initiatives to ensure our people change their ways of working, habits, behaviours and the processes they follow to achieve the desired business outcomes.
The Senior Business Change Manager is part of the Business Change management team and will recruit, lead and manage a team of Business Change Managers and Business Change Specialists and is responsible for fostering a high-performance culture. The role is responsible for managing the change management pipeline of demand, ensuring change initiatives are appropriately resourced and Business Change Managers/Specialists have stretching assignments. The role also actively leads the enablement and embedding of easyJet’s Business Change Practice and wider change activation networks.