Senior Business Execution Consultant

at  Wells Fargo

APPLICANTS WITH DISABILITIES

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

WELLS FARGO RECRUITMENT AND HIRING REQUIREMENTS:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process

Required Qualifications:

• 4+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 3+ years in creating, maintaining, and managing reports and management presentations.
• Willingness to learn & adopt emerging technologies (AI/ML, Predictive Analytics) used in IT Industry for IT Service Management
• Understanding of Software development methodologies such as: Agile & Kanban
• Understanding of ServiceNow ITSM product Line and its Offerings
• Strong problem solving and analytical skills & ability to work independently as well as part of a team

Desired Qualifications:

• Ability to use data to tell a story to all levels within an organization.
• Strong communication & Data presentation & Interpersonal skills.
• Knowledgeable on industry frameworks Like: COBIT2019, FFIEC and ITIL
• Strong relationship management and proven leadership skills, with solid conflict management, negotiation, and organizational effectiveness techniques with senior business leaders to foster and manage ongoing relationships and gain commitment to accomplish business goals

Wells Fargo is seeking a Senior Business Execution Consultant
in Technology as part of Chief Technology Office. Learn more about the career areas and lines of business at wellsfargojobs.com .

In this role, you will:

• Act as single point of contact for risk and regulatory inquiries for IT Service Operations Policies.
• Support the strategy and resolution of highly complex and unique challenges related to IT Service Management that require solid analytical skills, extensive knowledge of Business Execution, and understanding of Technology, delivering longer term and large-scale solutions.
• Collaborate and consult with various team to review, assess, and optimize current and future ITSM practices and processes to identify gaps and design robust future state. Ensuring cost effectiveness through automation, strong risk management through effective operating controls, and optimized delivery.
• Provide consulting services to ensure new ITSM practices and processes align to the overarching framework (COBIT, FFIEC, ITIL), strategic roadmap, Wells Fargo policies, regulatory requirements, Technology goals and objectives, and meet customer needs and expectations.
• Collaborate within IT Service management function to lead engagements on Technology Risk Reviews & Technology Control Evaluations & Any other Internal/External audits/Reviews.
• Document data and performance trends for communication to business and risk leaders
• Work independently to make recommendations for support function by providing support and leadership

Required Qualifications:

• 4+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 3+ years in creating, maintaining, and managing reports and management presentations.
• Willingness to learn & adopt emerging technologies (AI/ML, Predictive Analytics) used in IT Industry for IT Service Management
• Understanding of Software development methodologies such as: Agile & Kanban
• Understanding of ServiceNow ITSM product Line and its Offerings
• Strong problem solving and analytical skills & ability to work independently as well as part of a team.

Desired Qualifications:

• Ability to use data to tell a story to all levels within an organization.
• Strong communication & Data presentation & Interpersonal skills.
• Knowledgeable on industry frameworks Like: COBIT2019, FFIEC and ITIL
• Strong relationship management and proven leadership skills, with solid conflict management, negotiation, and organizational effectiveness techniques with senior business leaders to foster and manage ongoing relationships and gain commitment to accomplish business goals.

Job Expectations:

• This position offers a hybrid work schedule
• This position is not eligible for Visa sponsorship

Posting Locations:

• 300 S Brevard - Charlotte, North Carolina 28202
• 2600 S. Price Road - Chandler, Arizona 85286
• 1100 Coporate Center Drive - Raleigh, North Carolina 29607